Banquet Server - September Start

AccorHotel; Lake Louise; On-site; CAD 19,570 - 27,873; Full time

Benefits offered by this job

Subsidized staff accommodation on-site

Free meal per shift

Comprehensive benefits package

Pension plan with employer matching

Employee travel program

Job summary

Fairmont Chateau Lake Louise, part of the Accor portfolio, is seeking a Banquet Server to deliver exceptional service during group functions in Banff National Park. The role requires a minimum of 1 year in a similar Food & Beverage position, preferably Banquets or Conventions, and expects physical fitness for shift duties.

We offer subsidized onsite accommodation and a comprehensive benefits package. The start date is August/September 2025, with a pay rate of $17.22 per hour.

Qualifications

• Excellent communication and guest-service skills.
• Minimum 1 year in a similar Food & Beverage role, preferably Banquets/Conventions.
• Physically fit to lift trays, stand, and move for shift duration.

Responsibilities

• Provide prompt, courteous food & beverage service per standards.
• Polish chinaware/glassware for functions.
• Support event set-ups and function room arrangements.
• Maintain professional image and assist guests and colleagues.

Skills

Communication skills

Customer service

Teamwork

Education

Post-Secondary education in Hotel/Food & Beverage Management

Job description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Engaging service, delicious cuisine and distinctive surroundings make every special event at Fairmont Hotels & Resorts a truly memorable affair. Your attention to detail and excellent communication skills as Banquet Server will empower our team to deliver exceptional service to guests of our group functions.

Position Type: Permanent
Pay Rate: $17.22/hour
Start Date: August/September 2025

Job Duties Include:

• Provide prompt, courteous and efficient food & beverage service in accordance with Fairmont Hotels & Resorts food & beverage standards
• Collection and polishing of all chinaware and glassware for upcoming functions
• Work as part of a team to provide a consistently high standard of service in areas such as meeting set ups and all meal functions
• Demonstrate professional and positive image to guests and colleagues at all times
• Effectively handle guest concerns through empowerment, and report any irregularities to Leader
• Report any deficiencies in equipment or level of supplies to the Banquet Supervisors
• Ensure the equipment and all work areas are maintained to hotel standard
• Properly stock all convention equipment in appropriate areas as per the hotel standards
• Participation in departmental meetings, inter departmental meetings, shift line ups and incentive programs
• Maintain a high standard of personal appearance and hygiene at all times
• Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the hotel health and safety program
• Assist the house team in setting up function rooms and moving banquet assets/furniture

• Minimum 1 year in a similar function in Food & Beverage, preferably Banquets or Conventions
• Post-Secondary education in Hotel/Food and Beverage Management an asset
• Physically fit to lift trays repeatedly, stand and walk for the duration of the shift.

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Job Perks & Benefits

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affnimation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements

Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]

Our Commitment to Diversity & Inclusion

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.