OTB Betting Cashier: Fast-Paced Customer Service Pro

Elbow River Casino; Calgary; On-site; CAD 21,000 - 30,000; Part time

Benefits offered by this job

Gratuities

Staff discount

Professional development opportunities

Positive and supportive work環境

Job summary

Elbow River Casino in Calgary is seeking an experienced Off Track Betting Cashier to join our team and ensure guests have a positive experience. The role emphasizes excellent communication and customer service in a fast-paced environment.

Responsibilities include handling horse racing bets, maintaining cash float, and providing basic technical support for betting machines. Preference is given to candidates with OTB experience and strong math skills.

Qualifications

• Providing exceptional customer service.
• Ability to demonstrate effective oral and written communication skills in English.
• Ability to multitask and handle a high-volume workload.
• Sharp mathematical skills to add and multiply numbers quickly.
• Priority given to candidates with horse racing and off track betting experience.

Responsibilities

• Organizational and time management skills.
• Carry out responsibilities with limited supervision.
• Maintain and balance float.
• Process horse racing bets on specialized betting terminals.
• Provide basic technical support for betting machines and diagnose issues.
• Report any machine malfunction or suspicious activity to supervisor or security.
• Prepare and maintain decoders and televisions.
• Identify and report counterfeit bills to supervisor or security.
• Follow all rules outlined by Canadian Pari-Mutuel Agency.
• Other duties as assigned.

Skills

Customer service

Communication skills

Multitasking

Mathematical skills

Horse racing experience

Job description

Elbow River Casino in Calgary is seeking an experienced Off Track Betting Cashier to join our team and ensure guests have a positive experience. The role emphasizes excellent communication and customer service in a fast-paced environment.

Responsibilities include handling horse racing bets, maintaining cash float, and providing basic technical support for betting machines. Preference is given to candidates with OTB experience and strong math skills.