Order & Product Coordination Specialist

Socket.dev; Collingwood; On-site; CAD 50,000 - 75,000; Full time

Benefits offered by this job

3 weeks' vacation annually

Paid sick and family emergency time

Flexible benefits package

Job summary

MacLean Engineering is seeking an Order Coordinator to organize and manage orders, enter data into Microsoft Dynamics 365 CRM, and support Product Management and Marketing initiatives. The role requires strong organization, persuasive communication, and the ability to collaborate across departments.

Ideal candidates will be proficient with MS Office and Microsoft Project, with a background in business and a willingness to travel occasionally to support visits and training.

Qualifications

• Post secondary education in business or equivalent.
• Exposure to mobile equipment is an asset.
• High level of computer literacy and proficiency with MS Office.
• Professional, honest, and integrity-driven.
• Self-starter who can make calls.
• Excellent written and verbal communication skills.
• Bilingualism or multilingualism an asset (French/Spanish).
• Must possess a valid driver’s license.

Responsibilities

• Support Product Managers in various tasks as they arise.
• Maintain sales support material such as presentations as set out by our brand standards.
• Ensure data entry for capital sales orders in the CRM system in collaboration with sales.
• Prepare order review meetings and follow up on outstanding items.
• Manage the change requests and ensure they are communicated.
• Help out on fleet proposals as they come through.
• Draft internal and external sales bulletins on new products and features with input from Product Managers.
• Develop training materials for field service and capital build support on these new systems.
• Collaborate with other Project Managers to ensure alignment on business data sources and dashboards.
• Participate in company initiatives and programs; travel as needed.

Skills

Communication skills

Leadership

Problem solving

Organizational skills

Proactive learning

Written and verbal communication

Multilingualism (French/Spanish)

Valid driver's license

Education

Post secondary education in business or equivalent

Tools

Microsoft Project

Microsoft Dynamics 365 (CRM)

MS Office

Job description

MacLean Engineering is seeking an Order Coordinator to organize and manage orders, enter data into Microsoft Dynamics 365 CRM, and support Product Management and Marketing initiatives. The role requires strong organization, persuasive communication, and the ability to collaborate across departments.

Ideal candidates will be proficient with MS Office and Microsoft Project, with a background in business and a willingness to travel occasionally to support visits and training.