Order Administrator - 1-Year Contract

Maple Lodge Farms; Brampton; On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Health benefits and pension plan

Weekly pay

Onsite Cafeteria

Discount at our Chicken Shop

Opportunities for career advancement

Culture values humility and family

Job summary

Maple Lodge Farms is seeking an Order Administrator to join the team in Brampton. You will process customer orders into ERP, confirm supply against demands, and coordinate with Sales, Supply & Demand, Shipping, and Invoicing to ensure timely order fulfillment.

The role is a 1-year contract with benefits, weekly pay, and opportunity for advancement. Candidates should have 2+ years in the food industry and strong computer/ERP skills.

Qualifications

• 2 years of experience in food industry.
• Ability to multi-task and attention to detail (accuracy).
• General computer skills (e.g. MS Office) and ERP skills.
• High School Diploma.

Responsibilities

• Process phone, and email orders accurately and efficiently and handle any general customer or consumer inquiries via phone and/or email as appropriate.
• Process EDI orders, ensuring that orders that include errors are resolved and released.
• Complete product cutbacks or substitutions in ERP system when required.
• Promote new products and upsell to customers.
• Book and communicate delivery appointments as required by Maple Lodge Farms customers.
• Maintain proactive communications with Sales, Supply & Demand, Shipping, and Invoicing to ensure smooth flow of customer orders.

Skills

Food industry experience

Multi-tasking

MS Office

ERP systems

Education

High School Diploma

Tools

ERP software

Job description

Interested in joining Canada’s largest poultry processor? At Maple Lodge Farms, we’re not only passionate about our chickens, but our people, too. We operate to the latest in technological, health and safety, and quality standards. With rapid expansion over the years, and continued innovation and investment in growth, we’re looking for committed, team players to join the Maple Lodge family. As a proudly family-owned Canadian company, we’re passionate about what we do. If you’re a committed team player, we would love to have you as part of our team.

Reporting to the Supervisor - Order Management, the Order Administrator will be responsible for daily processing of customer orders into ERP system, confirming supply in relation to customer demands.

This is to fill an existing position in the company.

Location: 8301 Winston Churchill Blvd, Brampton, ON L6Y 0A2

This role is a 1-Year Contract.

What's in it for you?

• Health benefits and pension plan
• Weekly pay
• Onsite Cafeteria
• Discount at our Chicken Shop
• Opportunities for career advancement
• A culture that values humility, a respect for family and hard work

What You Will Be Doing

• Process phone, and email orders accurately and efficiently and handle any general customer or consumer inquiries via phone and/or email as appropriate.
• Process EDI order, ensuring that orders that include errors are resolved and released.
• Complete product cutbacks or substitutions in ERP system when required.
• Promote new products and opportunity buys to customers and upsell products.
• Book and communicate delivery appointments as required by MLF customers.
• Maintain proactive communications with Sales, Supply & Demand, Shipping, and Invoicing to ensure smooth flow of customer orders. Liaise with Supply & Demand on availability of product.
• Policies, Processes & Procedures; Follow all relevant departmental policies, processes, standard operating procedures and nstructions so that work is carried out in a controlled and consistent manner

What You Will Bring

• 2 years of experience in food industry
• Ability to multi-task and attention to detail (accuracy)
• General computer skills (e.g. MS Office) and ERP skills
• High School Diploma

Maple Lodge Farms was established in 1955. We are the largest chicken processor in Canada, and we remain family owned. The principles that guided us from our humble beginnings, when Lawrence May sold eggs door-to-door, are the same principles that guide us today: hard work, agricultural wisdom and family values. We are creating a sustainable future by providing healthy, wholesome, best quality chicken products with a focus on the humane treatment of animals, the responsible use of resources and the positive development of our employees and the communities in which we operate.

Please note that any offer of employment will be conditional upon background and reference checks, including a criminal record check.

In accordance with Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act (AODA) 2003, accommodation will be provided in all parts of the recruitment process. Applicants are required to make their needs known in advance.

Our recruitment process may involve the use of artificial intelligence (AI) tools to assist in reviewing applications. These tools help identify candidates whose qualifications closely align with the job requirements. Please note, these AI tools are not used to disqualify applicants but to support our efforts in efficiently screening large volumes of applications.

We thank all applicants for applying, however, only those chosen will be contacted by our Talent Acquisition Team.

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