Optometric Assistant

Specs & Spines; Toronto; On-site; CAD 23,000 - 30,000; Part time

Job summary

Specs & Spines in Etobicoke, ON seeks a dedicated Optometric Assistant for an on-site, part-time role with potential to move to full-time. You will greet patients, manage appointments, update records, and assist with eyewear selection and frame adjustments.

Training and collaboration with clinicians and admin staff are essential to ensure friendly, efficient service. Experience in optometry or clinical/optical settings is preferred.

Qualifications

• Foundational optometry knowledge or experience in a clinical/optical setting preferred.
• Excellent patient service and communication to support a welcoming, patient-centered environment.
• Proficient in scheduling, patient records, and clinic software usage.
• Willingness to learn and train colleagues on clinic processes and workflows.

Responsibilities

• Greet patients and manage front-desk inquiries.
• Schedule appointments and update patient records.
• Assist with eyewear selection and basic frame adjustments.
• Maintain clean, organized exam rooms and equipment.

Skills

Interpersonal skills

Customer service

Attention to detail

Punctuality

Teamwork

On-site work

Education

High school diploma or equivalent

Post-secondary education in optometric assisting or related field (asset)

Tools

Practice management software

Job description

Company Description

Specs & Spines is Etobicoke’s premier destination for integrated chiropractic and eye care services. The clinic is dedicated to providing patient-centered healthcare in a welcoming, community-focused environment. Team members collaborate across disciplines to support comprehensive wellness and high-quality vision care. Specs & Spines emphasizes personalized service, clear communication, and a positive experience for every patient. Joining the team means contributing to a practice that values respect, professionalism, and community trust.

Role Description

The Optometric Assistant is a permanent, on-site role based at our Etobicoke, ON clinic. This role supports optometrists with pre-testing, diagnostic screening, and preparation of patients for eye exams, while ensuring exam rooms and equipment are clean, organized, and ready for use. Day-to-day responsibilities include greeting patients, managing appointment scheduling, updating patient records, and assisting with eyewear selection and basic frame adjustments. The Optometric Assistant also helps educate patients on eye care procedures and products, handles phone and front-desk inquiries, and coordinates follow-up visits. This position works closely with the clinical and administrative teams to deliver efficient, friendly, and consistent patient service. The candidate will have 30 hours per week with increase to full time as our clinic demands increase. Availability for evenings and Saturdays is required.

Qualifications

• Foundational knowledge of optometry and eye care procedures, with experience in a clinical or optical setting preferred.
• Strong interpersonal skills and customer service abilities to support a welcoming, patient-centered environment.
• Proficiency in appointment scheduling, maintaining patient records, and using practice management or clinic software.
• Experience in training or willingness to learn and support training of colleagues on clinic processes and patient workflows.
• Attention to detail, strong organizational skills, and the ability to manage multiple tasks in a busy clinic.
• Reliable, punctual, and comfortable working on-site in a team-based healthcare environment.
• High school diploma or equivalent required; post-secondary education in optometric assisting, medical office administration, or related field is an asset.
• Previous experience in healthcare, optical retail, or chiropractic/rehabilitation settings is an advantage.