Optical Retail Sales Lead & Guest Experience

Luxottica; Vaughan; On-site; CAD 24,000 - 30,000; Part time

Job summary

Luxottica in Vaughan, Canada is seeking a part-time specialized advisor to support the management team on the sales floor. You’ll demonstrate brand knowledge, engage customers, and help exceed sales targets while upholding customer service standards.

This role requires flexible availability, strong communication, and the ability to work in a team. You will assist with merchandising, inventory, and store opening/closing procedures, with opportunities for bonuses and employee discounts.

Qualifications

• At least one year of retail experience in a specialized environment.
• Flexible availability, including evenings, weekends, and holidays.
• Strong sales experience and a proven ability to achieve top results in individual sales performance.
• Strong communication, interpersonal, and customer service skills.
• Ability to work in a team and interact effectively with others.
• Good time management and organizational skills.
• Proficiency in computer use and experience with cash registers.
• Ability to stand most of the time or move around on the sales floor or warehouse.
• Bilingual.
• Ability to move merchandise and lift up to 40 lbs.

Responsibilities

• Acts as an ambassador, demonstrating brand knowledge, and keeps up to date with products.
• Establishes strong connections and relationships with customers to maintain positive interactions.
• Upholds and executes all of the company's customer service initiatives.
• Assists with processing, restocking merchandise, and monitoring in-store inventory.
• Assists with floor movement, merchandising, display maintenance, and the cleanliness of the floor and warehouse.
• Organizes the warehouse ensuring labeling, logical placement, organization, and cleanliness are maintained.
• Leads store opening and closing procedures when management is not present.
• Performs any other tasks assigned by a member of the management team.

Skills

Sales experience

Customer service

Communication skills

Teamwork

Time management

Physical stamina

Bilingual

Tools

Cash registers

Job description

Luxottica in Vaughan, Canada is seeking a part-time specialized advisor to support the management team on the sales floor. You’ll demonstrate brand knowledge, engage customers, and help exceed sales targets while upholding customer service standards.

This role requires flexible availability, strong communication, and the ability to work in a team. You will assist with merchandising, inventory, and store opening/closing procedures, with opportunities for bonuses and employee discounts.