Sales Consultant

LensCrafters; Belleville; On-site; CAD 22,000 - 33,000; Part time

Job summary

LensCrafters in Belleville, ON is seeking a part-time Sales Consultant to engage customers, understand eyewear and eye care needs, and provide tailored product recommendations that support vision and lifestyle.

You will greet customers, explain features, assist with frame and lens selection, and ensure a smooth sales process from consultation to purchase, while upholding LensCrafters’ standards for service and brand representation.

Qualifications

• Strong Sales Consulting skills to assess needs and recommend optical products.
• Customer Service and Customer Satisfaction focus to build trust and resolve concerns.
• Clear communication and active listening to convey product information accessibly.
• Previous retail or optical sales experience is beneficial.

Responsibilities

• Greet customers and understand eyewear and eye care needs.
• Explain product features and benefits, and assist with frame and lens selection.
• Facilitate a smooth sales process from consultation to purchase.
• Collaborate with optometrists and team members to ensure a high-quality experience.
• Maintain product displays and handle basic sales-related administrative tasks.

Skills

Sales consulting

Customer service

Communication

Active listening

Retail sales

Eye care product knowledge

Education

High school diploma

Optics or retail sales certification

Tools

POS systems

Basic office software

Job description

Company Description

LensCrafters is a vision-centered eyewear and eye care retailer that combines advanced optical technology with a personalized approach to patient and customer care. Everything the company does is focused on sight, maintaining high optical standards while continuously innovating in eye care services and products. Team members are supported with training and development, learning from experienced professionals to deliver exceptional experiences. LensCrafters is committed to caring for its people so they can provide outstanding care to patients and customers. The company is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses.

Role Description

The Sales Consultant is a part-time, on-site role based in Belleville, ON. This role is responsible for engaging customers, understanding their eyewear and eye care needs, and providing tailored product recommendations that support vision and lifestyle. Day-to-day tasks include greeting customers, explaining product features and benefits, assisting with frame and lens selection, and facilitating a smooth sales process from consultation to purchase. The Sales Consultant collaborates with optometrists and other team members to ensure a seamless, high-quality customer experience, while meeting store sales and service goals. Additional responsibilities include maintaining product displays, handling basic administrative tasks related to sales, and upholding LensCrafters’ standards for service, professionalism, and brand representation.

Qualifications

• Candidates should possess strong Sales Consulting skills, with the ability to assess needs and recommend appropriate optical products.
• Candidates should possess Customer Service and Customer Satisfaction skills, focusing on building trust, delivering quality experiences, and resolving concerns effectively.
• Candidates should possess Communication skills, including clear verbal communication, active listening, and the ability to convey product information in an accessible way.
• Candidates should possess Consulting skills to guide customers through options and support informed decisions about frames, lenses, and related services.
• Previous retail or optical sales experience is beneficial, especially in a customer-facing environment.
• Ability to work flexible part-time hours, including evenings, weekends, and holidays as needed.
• Comfort with point-of-sale systems and basic computer applications.
• High school diploma or equivalent; additional training or certification in optics or retail sales is an asset.