Eyewear Retail Assistant Manager — Lead & Grow Sales

Luxottica; Ottawa; On-site; CAD 51,000 - 71,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters, part of EssilorLuxottica, seeks an Assistant Manager in Ottawa, Ontario. The role acts as a leader in the store in the absence of the Store Manager and drives key performance metrics for the community.

You will partner with the Store Manager to lead and develop the team, ensure policy compliance, and manage scheduling, including nights and weekends, while delivering exceptional customer care.

Qualifications

• High School graduate or equivalent.
• 1+ year(s) management/supervisory experience with direct reports.
• Knowledge of retail operations, processes & policies.
• Strong basic math skills.
• Familiarity with cash register, computers & calculators.
• Must have a strong command of the English language for all written correspondence & oral communication.
• Strong communicator & listener.
• Demonstrated high-level of selling skills.
• Proven ability to problem solve.

Responsibilities

• Delivers quality & improvement to exceed all key performance indicators (KPIs).
• Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors.
• Supports store business plans to maximize sales & profit.
• Partner with store manager to lead & develop team.
• Delivers clear, constructive, timely feedback & partners with Store Manager on development.
• Executes visual directives & maintains store appearance.
• Maintains positive working relationship with doctors.
• Promotes team compliance to all policies.
• Performs administrative duties.
• Works a flexible schedule, including nights & weekends.

Skills

Customer service

Sales skills

Communication

Leadership

Education

High School diploma or equivalent

College degree or equivalent

Tools

POS system

Job description

LensCrafters, part of EssilorLuxottica, seeks an Assistant Manager in Ottawa, Ontario. The role acts as a leader in the store in the absence of the Store Manager and drives key performance metrics for the community.

You will partner with the Store Manager to lead and develop the team, ensure policy compliance, and manage scheduling, including nights and weekends, while delivering exceptional customer care.