Operations Support Clerk

Willson International Limited; Ontario; Remote; CAD 35,000 - 45,000; Full time

Job summary

Join a growing team at a leading Customs Brokerage and Third-Party Logistics organization where you can work from home. You'll manage documents, assist with shipments, and communicate with customers, all while enjoying a supportive work environment that values your development.

Benefits

Work-from-home environment

Three weeks paid vacation

Company-matching RRSP program

Family medical benefits

Training opportunities

Qualifications

• Minimum of 1 year in an office environment.
• Proficiency in database skills, faxing, scanning, and internet work.

Responsibilities

• Manage all incoming documents through ECM and email.
• Communicate with customers and carriers regarding shipment status.
• Assist confirmers / raters in retrieving COS documentation.

Skills

Communication

Education

High School Diploma

Tools

MS Office

Job description

Looking for a career at a company where you love to work, all while working from the comfort of home? Are the “fine details” your bread and butter? Do you want to be part of a growing organization, on a team that’s interested in your development?

Willson International is a Customs Brokerage and Third-Party Logistics organization. At Willson, we’re creating an environment that empowers our people to reach their full potential, while embracing your strengths and ambitions. Whether it’s developing new skills, opportunities to innovate and grow, or the flexibility to enjoy the moments that matter with your loved ones, Willson International is the place for you.

Location

Shift

Monday to Friday, 8AM - 4PM

Key Qualifications

• High School Diploma required
• Minimum of 1 year in an office environment
• Proficiency in MS Office, database skills, faxing, scanning, internet work
• Strong communication skills – English verbal and written required

Description of Role

Here are some of the activities you will be expected to perform :

• Manage all incoming documents through ECM and email
• Assist confirmers / raters in retrieving COS documentation
• Create documents using electronic means
• Communicate via telephone and email with customers and carriers regarding shipment status
• Reception backup as required
• All other duties as assigned

Why you’ll love it at Willson

• Work-from-home environment, with home internet reimbursement
• Three weeks paid vacation for all new hires
• Company-matching RRSP program
• Family medical benefits, including mental health coverage, Compassionate Care top-ups, and Maternity / Parental top-ups
• Training opportunities and certification coverage to help you adapt to change
• Oneteam is essential to our corporate identity – we celebrate our staff's milestones and successes together