Operations Supervisor-Scarborough Town Centre

Victoria's Secret; Toronto; On-site; CAD 42,000 - 62,000; Full time

Job summary

Victoria's Secret in Canada seeks an Operations Supervisor to lead store operations, ensuring readiness and adherence to standards. You will report to the Store Manager and drive shipments, replenishment, and stock organization to support sales and customer service.

This role emphasizes coaching and developing associates while maintaining safety and visual standards. The position requires hands-on leadership in retail, coordinating with cross-functional partners to ensure seamless execution and

Qualifications

• Experience leading store operations and ensuring execution of standards.
• Strong focus on inventory control and back-of-house organization.
• Ability to coach and develop team members and partners.

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.
• Scope and level of responsibility may vary based on store size and business complexity; may lead the business in some locations.

Job description

Description

A Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned