Operations Supervisor-2

FedEx Group; Trent Lakes; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking an Operations Supervisor to lead and inspire a dedicated team in a dynamic environment. This role is crucial in managing sort operations and ensuring compliance with safety standards. As a frontline supervisor, you will mentor and coach employees, fostering a culture of excellence and accountability. The position offers the opportunity to make a significant impact while working in a diverse and inclusive workplace. If you are passionate about leadership and operational efficiency, this is the perfect opportunity for you.

Qualifications

• 2 years of supervisory experience in a related industry or FedEx sort operations.
• Ability to lift 70 lbs and maneuver packages weighing up to 150 lbs.

Responsibilities

• Manage daily sort operations and lead Cargo Handlers staff.
• Ensure compliance with safety policies and government regulations.

Skills

Mentoring

Coaching

Conflict Management

Communication Skills

Problem-solving

Organizational Skills

Time Management

Education

College Degree

Job description

Job Title: Operations Supervisor

This is a frontline supervisor position supporting the FedEx Express (FXE) Safety Above All Culture. The role involves managing daily sort operations and Cargo Handlers (CH) staff within a station. Responsibilities include leading employees in proper package handling, routing, and recovery of service failures within the station sort function. The supervisor oversees all CH functions, including work activity direction, employee mentoring, coaching, training, and ensuring compliance with FXE policies, procedures, and government regulations.

Required Knowledge, Skills, and Abilities

• College degree
• 2 years of FedEx sort operations or senior level hourly experience OR 2 years of supervisory experience in a related industry
• Valid driver’s license with a good driving record
• Preferred: EXCEL Leadership Development Stream certification
• Ability to lift 70 lbs and maneuver packages weighing up to 150 lbs with appropriate equipment
• Completion and maintenance of all basic and recurrency training, including DG certification
• Mentoring, coaching, and acting as a knowledge resource to employees
• Ability to inspire, motivate, and empower a team
• Prioritization and delegation skills in time-sensitive situations
• Conflict management skills
• Clear, concise, and empathetic communication skills
• Ability to simplify processes while ensuring quality
• Accountability and problem-solving skills
• Strong organizational, planning, and analytical skills

Additional Information

Note: 2 positions available. Shift: Monday-Friday with one Saturday every third week. Start times vary, earliest at 4:30 am. Posted 5/9/2025, unposted 5/16/2025 at 3:00 pm local time.

Disclaimer

This description is general and not exhaustive of all duties and qualifications. Candidates must perform all assigned duties, complete mandatory training, operate in a PC Windows environment, and maintain certifications. Bilingualism (French and English) is required for Quebec residents. Driving candidates must have a valid license and a clean driving record. Selection includes interview performance, driving record review, and assessments.

Employment Equity

FedEx is committed to diversity and inclusion. We encourage applications from women, persons with disabilities, Indigenous persons, and 2SLGBTQ+ communities. Accommodations are available during the recruitment process.