Operations Supervisor

Metro Supply Chain; Mississauga; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading supply chain solutions company is seeking an Operations Supervisor to oversee warehouse operations, manage personnel, and ensure compliance with safety standards. This role involves scheduling, training, and maintaining efficient logistics operations. Join a growing company that prioritizes safety and offers comprehensive benefits.

Benefits

Medical, dental, and vision coverage

Life and disability insurance

Wellness programs

Retirement Savings Program with company match

Employee Appreciation Day

Company sponsored social events

Community volunteering

Qualifications

• 3+ years of relevant experience in Supply Chain/Distribution/Transportation industries.

Responsibilities

• Schedule labor requirements and ensure production goals are met.
• Provide daily feedback and coaching to employees.
• Implement safe practices and ensure compliance with health and safety regulations.

Skills

Problem Solving

Communication

Planning

Education

College diploma in Business Management

Job description

6099 McLaughlin Rd, Mississauga, ON L5R 3Y4, Canada Req #3585

Monday, April 14, 2025

Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada’s largest privately owned supply chain solutions companies. Metro Supply Chain is a 2024 winner of the Canada’s Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

SUMMARY

The Operations Supervisor is responsible for all aspects of the organization’s warehouse operations, including but not limited to receiving, inventory control, picking, loading, safety, and security. They coordinate operations with 3rd-party loading services and ensure customer support through accurate, on-time shipments. They are also responsible for planning, organizing, leading, and directing the activities of the warehouse personnel.

Shift: 11pm to 7:30am

RESPONSIBILITIES

• Schedule the labour requirements for the shift to ensure production goals are met within the budgeted cost structure. Schedule warehouse personnel based on upcoming volume (hours reduction when volume is low)
• Complete shift briefings to ensure the effective communication of relevant information to all employees
• Assign and follow up with warehouse staff on the length of time required for tasks to be completed by noting tasks assignments and communicating approximate time of completion
• Provide daily feedback to employees through coaching and administer performance appraisals
• Handle all disciplinary situations appropriately and in a timely manner with appropriate supporting documentation
• Ensuring an organization's employees adhere to policies, processes, and standards of performance and behavior in the pursuit of daily work
• Develop and maintain proper practices and methods that adhere to Metro Supply Chain as well as our client standards
• Support rolling out new processes to the team and ensuring training is supported to the ground level
• Train, and supervise reporting personnel in all designated areas
• Lead inventory processing, to ensure product availability for timely customer shipments and ensure compliance with the organization’s lead time goals
• Ensure all inbound, outbound, and reverse logistics documentation is performed with accuracy and efficiency
• Maintain targets, objectives, and goals throughout the warehouse
• Implement/supervise safe practices and ensure all are compliant with Occupational Health and Safety Act
• Supervise all dock searches
• Maintain warehouse product placement
• Coordinate communications effectively with internal and external clients and vendors
• Coordinate with inbound outbound dispatchers to ensure loads are delivered on time

EXPERIENCE

• Previous experience as a Warehouse Supervisor or a similar leadership position with proven success

CORE COMPETENCIES:

• Customer Centricity
• Fostering Culture
• Problem Solving & Decision Making
• Managing Through Change
• Developing Self & Others
• Planning & Results Orientation
• Communication
• Always Improving Mindset
• Business & Financial Savvy

EDUCATION

• College diploma in Business Management or 3+ years of relevant experience in the Supply Chain/Distribution/Transportation industries

HEALTH & SAFETY:

• Follow the Occupational Health and Safety Act, including Safety, Violence, and Harassment laws
• Work in a healthy and safe manner following Metro’s policies, procedures
• Report any hazards you find in the workplace
• Does not put other workers at risk by your actions
• Maintain a clean and safe work environment

Why Join Us

• Work in an environment where safety is our first priority
• The opportunity to build a career with a growing company
• Medical, dental, and vision coverage for you and your family
• Life and disability insurance
• Wellness programs to support your family’s well-being
• A Retirement Savings Program with a company match
• Employee Appreciation Day
• Company sponsored social events
• Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.

• 6099 McLaughlin Rd, Mississauga, ON L5R 3Y4, Canada