Operations Supervisor - York Region

Transdev Ontario Manitoba; Gormley; On-site; CAD 45,000 - 70,000; Full time

Job summary

An established industry player in transportation is seeking an Operations Supervisor to lead daily operations in student transportation. This role is pivotal in ensuring smooth logistics between various teams while maintaining safety and efficiency. The ideal candidate will have a strong focus on safety, excellent communication skills, and a solid understanding of the local area. With competitive wages and comprehensive benefits, this position offers a chance to make a positive impact in the community while growing within a supportive and innovative environment.

Benefits

Free license upgrades

Paid training

Comprehensive full-time benefits

Employee and Family Assistance Program

Referral bonuses

Focus on work-life balance

Diverse corporate culture

Opportunities for growth

Sustainable mobility solutions

Award-winning company status

Qualifications

• Minimum of 2 years experience in a similar role.
• Valid 'B' license preferred and clean driving record.

Responsibilities

• Oversee daily operations of Student Transportation-related operations.
• Coordinate logistics between Schools division and support teams.

Skills

Communication Skills

Customer Service Skills

Safety Focus

Knowledge of York Region

Independent Work

Education

Post-secondary education or equivalent

Tools

Word

Excel

PowerPoint

Outlook

Job description

Voyago is hiring an Operations Supervisor for our York Location!

Your role:

1. Reporting directly to the Operations Manager, the Supervisor is responsible for overseeing the daily operations of all Student Transportation-related operations in assigned areas.
2. Primarily focusing on internal logistics and coordinating operations between the Schools division and other operations support teams.
3. This individual will work closely with Human Resources and Maintenance to support operations while managing the individuals within the operation.
4. Help fuel and maintain the cleanliness of the bus.
5. Directs the activities of staff, ensuring that drivers meet the standards set out in various Student Transportation contracts and that business activities continue during staff vacation/sick leaves.
6. Monitors staff performance through site visits, incident/collision reports, and follow-ups, providing annual performance review input and resolving issues.
7. Coordinates with Health & Safety to arrange training.
8. Reviews KPIs with drivers and reports back to the Operations Manager.
9. Available on-call for divisional emergencies, including holidays and weekends.
10. Maintains work schedules and ensures coverage at all times.
11. Serves as a key contact supporting teams such as maintenance, HR, and health and safety.
12. Covers school runs when required.
13. Oversees the completion of monthly ghosting and deficiency reports.
14. Maintains paperwork and timesheets, overseeing all related processes.
15. Ensures timely and accurate payroll entry.
16. Acts as a contact for staff and assists in employee engagement and meetings.
17. Coordinates driver onboarding and orientation for new hires.
18. Monitors employee license upgrades from start to finish.

Requirements

Your profile

• You are safety focused.
• You are a safe driver with a clean driving record.
• You have a valid "B" license (preferred).
• You can obtain a clean criminal record search and/or vulnerable sector screening.
• You have a sound knowledge of York Region and surrounding areas.
• You can work independently.
• You possess solid communication skills.
• You have post-secondary education or equivalent.
• You have a minimum of 2 years experience in a similar role.
• You have in-depth knowledge of York Region.
• You are proficient in Word, Excel, PowerPoint, and Outlook.
• You have excellent customer service skills.
• Student Transportation experience is an asset.

Your location

Joining Voyago's Schools team in York offers:

• Competitive wages
• Paid training
• Comprehensive full-time benefits

Benefits & Perks

• Free license upgrades
• Support for work-life balance and well-being
• A diverse, supportive corporate culture
• Opportunities to make a positive social impact with sustainable mobility solutions
• Full-time benefits including Employee and Family Assistance Program, company perks, and referral bonuses
• Award-winning company status
• Opportunities within a growing global transportation provider as a subsidiary of Transdev
• Focus on innovation and sustainability
• Opportunities to grow within a local and global group

Voyago is committed to providing accommodations for individuals with disabilities during the recruitment process. Requests for accommodations should be made to Human Resources when contacted for an interview.

We thank all applicants; however, only those under consideration will be contacted.