Operations Supervisor

3M HEALTHCARE; Kelowna; On-site; CAD 70,000 - 80,000; Full time

Benefits offered by this job

Retirement plan with company match

Medical, Dental, Vision benefits

Employee stock purchase plan

Life insurance

Disability insurance

Employee assistance program

Job summary

Waste Connections of Canada seeks an Operations Supervisor to oversee daily collections operations and supervise drivers. You will review route performance, conduct driver observations, and ensure safety and regulatory compliance. You will manage schedules and collaborate with dispatchers to ensure timely service and repairs.

Strong leadership, analytical skills, and a safety-first mindset are essential. Class 3 license and knowledge of DOT/OSHA/MOE regulations are required; experience with

Qualifications

• Lead and supervise daily operations of multiple collection routes.
• Ensure safety, compliance with company policies and regulations.
• Review route sheets and conduct driver observations.
• Plan and monitor employee schedules and route assignments.
• Lead recruitment, training and performance management.

Responsibilities

• Supervise daily operations of multiple collection routes.
• Review route sheets to assess performance and costs.
• Conduct on-road driver observations and safety inspections.
• Ensure drivers complete vehicle inspections and maintenance checks.
• Collaborate with dispatchers for timely deliveries and repairs.
• Lead recruitment, training, and progressive discipline as needed.
• Investigate incidents and implement preventive measures.
• Maintain EH&S programs and regulatory compliance.

Skills

Leadership

Supervisory experience

Safety compliance

DOT regulations

MOE regulations

Data entry / Analytics

Education

High school diploma or equivalent

Job description

Why Choose Us:

We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

General Description:

As an Operations Supervisor, you will play a critical leadership role within our Collections business unit, overseeing daily operations and ensuring the safe and efficient performance of our drivers. Your responsibilities will include conducting driver observations, leading monthly safety meetings, and maintaining compliance with company policies and industry regulations.You will be responsible for ensuring that safety, compliance, customer service, growth, sales, and financial targets are consistently met. Strong leadership, ethical decision-making, and professionalism are essential to success in this role.

As an Operations Supervisor with us, the minimum responsibilities are:

• Supervise and manage the daily operations of multiple collection routes.
• Review daily route sheets to assess financial and operational performance.
• Conduct operational audits and on-road driver observations to ensure efficiency and compliance.
• Ensure drivers complete daily safety and maintenance inspections for all company vehicles and equipment.
• Collaborate with dispatchers to ensure timely deliveries, exchanges, and equipment repairs.
• Plan and monitor employee schedules and route assignments, maintaining communication throughout the day until all routes are completed.
• Lead the recruitment process, including interviewing, selecting, and training new employees.
• Implement performance management processes, including progressive discipline as necessary.
• Conduct thorough incident investigations, including scene management, first incident reporting, root cause analysis, and implementation of preventive measures.
• Maintain and enforce Environmental Health and Safety (EH&S) programs, including training, safety meetings, and compliance reporting.
• Ensure full compliance with company safety policies, Department of Transportation (DOT) regulations, and other applicable industry guidelines.

What We Need From You:

• High school diploma or equivalent.
• Prior experience in a leadership or supervisory role is preferred.
• Possession of a valid Class 3 driver’s license (or higher) and compliance with all DOT regulations.
• Knowledge of OSHA, DOT, and MOE regulations.
• Experience operating refuse collection equipment is an asset.
• Strong data entry and analytical skills.
• Union experience is an asset.
• A SAFETY-FIRST mindset with a proactive approach to workplace safety.
• Self-motivated with a strong ability to take initiative.
• Must be able to pass all pre-employment requirements

What You’ll Get From Us:

• Competitive Wages ($70,000 - $80,000 annualy plus bonus)
• Retirement Plan with company match; let us help you save for your future
• Benefits; Medical, Dental, Vision
• Perks, perks, perks! Employee Assistant Program, Scholarship Opportunities for kids, Employee Stock Purchase PlanInsurance: Life, Short Term/Long Term Disability

We thank all applicants for their interest but advise only those selected for an interview will be contacted.

Waste Connections of Canada may use artificial intelligence to screen, assess or select applicants for its positions but final hiring decisions are made with human oversight.

Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.