Operations Supervisor

Waste Connections of Canada; Coquitlam; On-site; CAD 72,000 - 88,000; Full time

Benefits offered by this job

Competitive wages

RRSP plan with company match

Medical, Dental, Vision benefits

Employee Assistance Program

Scholarship opportunities for kids

Employee Stock Purchase Plan

Life Insurance & Disability

Job summary

Waste Connections of Canada is seeking an Operations Supervisor to lead daily collections operations in the Vancouver area. You will supervise multiple routes, monitor safety, and ensure compliance, quality service, and financial targets are met.

You will conduct driver observations, lead safety meetings, coordinate with dispatch, and drive continuous improvement in EH&S and operations. A Class 3 license and clean driving record are required; leadership and analytical skills are essential.

Qualifications

• High school diploma or equivalent.
• Prior leadership or supervisory experience preferred.
• Valid Class 3 driver's license (or higher) with clean driving record.
• Experience operating refuse collection equipment is an asset.
• Strong data entry and analytical skills.
• Union experience is an asset.
• Must pass pre-employment requirements.

Responsibilities

• Supervise and manage the daily operations of multiple collection routes.
• Review daily route sheets to assess financial and operational performance.
• Conduct operational audits and on-road driver observations to ensure efficiency and compliance.
• Ensure drivers complete daily safety and maintenance inspections for all company vehicles and equipment.
• Collaborate with dispatchers to ensure timely deliveries, exchanges, and equipment repairs.
• Plan and monitor employee schedules and route assignments, maintaining communication throughout the day until all routes are completed.
• Implement performance management processes, including progressive discipline as necessary.
• Conduct thorough incident investigations, including scene management, first incident reporting, root cause analysis, and implementation of preventive measures.
• Maintain and enforce Environmental Health and Safety (EH&S) programs, including training, safety meetings, and compliance reporting.

Skills

Leadership experience

Data entry

Analytical skills

Safety-first mindset

Self-motivated

Team coordination

Education

High school diploma or equivalent

Driver's license (Class 3 or higher)

Tools

Refuse collection equipment

Job description

Why Choose Us

We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

General Description

As an Operations Supervisor, you will play a critical leadership role within our Collections business unit, overseeing daily operations and ensuring the safe and efficient performance of our drivers. Your responsibilities will include conducting driver observations, leading monthly safety meetings, and maintaining compliance with company policies and industry regulations. You will be responsible for ensuring that safety, compliance, customer service, growth, sales, and financial targets are consistently met. Strong leadership, ethical decision-making, and professionalism are essential to success in this role.

Pay: $80,000 annually plus 10% bonus

Shift: Sunday to Thursday. Sunday is a 7am start, Monday-Thursday is 10am-7pm

Responsibilities

• Supervise and manage the daily operations of multiple collection routes.
• Review daily route sheets to assess financial and operational performance.
• Conduct operational audits and on-road driver observations to ensure efficiency and compliance.
• Ensure drivers complete daily safety and maintenance inspections for all company vehicles and equipment.
• Collaborate with dispatchers to ensure timely deliveries, exchanges, and equipment repairs.
• Plan and monitor employee schedules and route assignments, maintaining communication throughout the day until all routes are completed.
• Implement performance management processes, including progressive discipline as necessary.
• Conduct thorough incident investigations, including scene management, first incident reporting, root cause analysis, and implementation of preventive measures.
• Maintain and enforce Environmental Health and Safety (EH&S) programs, including training, safety meetings, and compliance reporting.

Qualifications

• High school diploma or equivalent.
• Prior experience in a leadership or supervisory role is preferred.
• Possession of or willingness to obtain a valid Class 3 driver’s license (or higher) and a clean Drivers’ Abstract.
• Experience operating refuse collection equipment is an asset.
• Strong data entry and analytical skills.
• Union experience is an asset.
• A SAFETY-FIRST mindset with a proactive approach to workplace safety.
• Self-motivated with a strong ability to take initiative.
• Must be able to pass all pre‑employment requirements.

Benefits

• Competitive wages.
• RRSP Plan with company match; let us help you save for your future.
• Benefits: Medical, Dental, Vision.
• Employee Assistance Program.
• Scholarship Opportunities for kids.
• Employee Stock Purchase Plan.
• Insurance: Life, Short Term/Long Term Disability.

We thank all applicants for their interest but advise only those selected for an interview will be contacted. Waste Connections of Canada may use artificial intelligence to screen, assess or select applicants for its positions but final hiring decisions are made with human oversight.

Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.