Operations Supervisor

FedEx Group; Kamloops; On-site; CAD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a Frontline Supervisor to enhance their Safety Above All Culture. This role involves managing day-to-day sort operations and leading a dedicated team of Cargo Handlers. The ideal candidate will possess strong leadership qualities, effective communication skills, and the ability to inspire and motivate others. You will be responsible for ensuring compliance with policies and regulations while fostering a collaborative and efficient work environment. With a focus on accountability and problem-solving, this position offers an exciting opportunity to make a significant impact in a dynamic setting.

Qualifications

• 2 years experience in FedEx sort operations or supervisory role.
• Valid driver's license with a clean driving record.

Responsibilities

• Oversee day-to-day sort operations and manage Cargo Handlers.
• Lead and guide employees in proper package handling.

Skills

Mentoring

Coaching

Conflict Management

Effective Communication

Organizational Skills

Problem-Solving

Leadership

Time Management

Education

College degree

Job description

This is an interview position plus CEV.

This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible for leading and guiding employees in proper package handling, routing, and recovery of potential service failures within the station sort function. The Operations Supervisor oversees all CH functions, including directing work activities, mentoring, coaching, training, and ensuring compliance with FXE policies, procedures, and government regulations.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• College degree
• 2 years FedEx sort operations or senior level hourly role experience OR 2 years supervisory experience in a related industry
• Valid driver’s license and a good driving record
• EXCEL Leadership Development Stream (Preferred)
• Ability to lift 70 lbs and maneuver packages weighing up to 150 lbs with appropriate equipment
• Ability to complete all basic and recurrency training, including DG certification
• Mentoring, coaching, and resourcefulness in knowledge sharing
• Ability to inspire, empower, and motivate a team
• Prioritization and delegation skills in a time-sensitive environment
• Conflict management skills
• Effective communication, listening, and empathetic responses
• Focus on simplifying processes while maintaining quality
• Accountability and quick problem-solving
• Strong organizational, planning, and analytical skills

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: Posting date: May 9, 2025. Shift: Mon-Fri, 1pm-7pm.

DISCLAIMER

This job description is general and not exhaustive. Employees are expected to perform all other duties as assigned, complete mandatory testing and training, operate in a PC Windows environment, and adapt to varying shifts based on business needs. Quebec residents must be bilingual (French and English). Candidates with driving responsibilities must hold a valid driver’s license (e.g., Class 5, G, or 1[AZ]) with no more than two violations or accidents in the past 24 months. Selection will consider driver abstract, interview performance, and driver assessments.

Employment Equity Statement

FedEx values diversity and is committed to an inclusive workplace. We welcome applications from all qualified candidates, including women, persons with disabilities, Indigenous persons, and members of the 2SLGBTQ+ communities. Accommodations are available during the recruitment process upon request.