Operations Supervisor

Badger Infrastructure Solutions; Grande Prairie; On-site; CAD 70,000 - 90,000; Full time

Job summary

Badger Infrastructure Solutions is hiring an Operation Supervisor to oversee day-to-day field operations, ensuring safety compliance and efficient dispatch. The role includes onboarding and training operators, coordinating with clients, and supporting proposals and business development.

The ideal candidate will have supervisory experience, strong communication skills, and a solid technical background. CDL is preferred, with a willingness to operate in varying weather conditions and physical

Qualifications

• High school education required.
• Experience in Vacuum/Pump Trucks, Underground Construction, Trucking/Fleet Management, Sewer/Water, Underground Utilities, Waste, Equipment Rentals preferred.
• CDL preferred.
• Supervisory experience required.
• Strong computer and organizational skills; Oracle preferred.

Responsibilities

• Assist with dispatching units and scheduling projects daily.
• Communicate with clients with a customer service focus daily.
• Assist with project bidding and proposals.
• Support business development activities daily.
• Review operators' daily paperwork (daily trip tickets, FLRA, DOT logs).
• Ensure operators follow maintenance policies and procedures.

Skills

Customer service

Communication skills

Supervisory experience

Mechanical skills

Sales experience

Computer skills

Organizational skills

Safety protocol

Physical stamina

Education

High School Diploma or equivalent

Tools

Oracle

Job description

Operation Supervisors are accountable for many aspects of the day-to-day operations including but not limited to ensuring the operators follow proper safety protocol, on-boarding and training new operators, and customer service to clients.

The compensation for this role will be commensurate based on education and/or experience.

RESPONSIBILITES

What You'll Be Doing

• Assists with dispatching units and schedule projects daily.
• Communicates with clients, with a customer service focus daily.
• Assists with project related biddings and proposals.
• Supports and improves business development daily.
• Reviews operators' daily paperwork (Daily trip ticket, FLRA, DOT logs).
• Ensures that operators are following Badger's maintenance polices procedures.
• Delivers material to the units in the field if required.
• Assists and supports with monthly safety meeting which includes preparing the agenda.
• Performs daily onsite safety inspections.
• Ensures that utility dig preauthorization (ex: 811-DIG) is complete.

Qualifications

What You'll Need For Success:

• Education: High School Diploma or equivalent.
• Previous experience required in one of the following industries: Vacuum / Pump Trucks, Commercial Underground Construction, Trucking/Fleet Management, Sewer / Water Line, Underground Utilities, Waste, Equipment Rentals.
• Valid CDL preferred.
• Supervisory experience required.
• Mechanical skills preferred.Sales experience preferred.
• Computer skills and strong organizational skills required, with a preference for Oracle or similar system.
• Excellent interpersonal and communication skills, a positive attitude, and a willingness to take on new challenges.
• Physically capable of lifting 50 pounds, standing/walking for extended periods, climbing, balancing, bending, stooping, kneeling, and working in various weather conditions.

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