Field Supervisor

GFL Environmental Inc.; Hamilton; On-site; CAD 70,000 - 90,000; Full time

Job summary

GFL Environmental Inc. in Hamilton, Ontario is seeking an Emergency Response Supervisor to oversee daily operations and coordinate crews on hazardous materials response and remediation projects.

You will lead safety meetings, ensure compliance with NFPA 472, WHMIS, and OH&S standards, and manage documentation, service scheduling, and customer interactions while maintaining high team performance.

Qualifications

• Minimum 4 years in a supervisor role with spill response cleanup and remediation.
• NFPA 472 knowledge is required.
• Confined Space Entry & Rescue training is required.
• WSIB and First Aid certifications expected.

Responsibilities

• Oversee daily operations and coordination of crews.
• Ensure all employees follow company policies, procedures, and laws.
• Lead safety meetings and train staff on safety issues.
• Schedule service and meet customer needs for changes.
• Dispatch crews for projects and demands.
• Review daily reports and ensure proper data entry.
• Coordinate with other departments to resolve service issues.
• Review and process daily paperwork and billing for completed work orders.
• Interact with customers and internal teams to resolve concerns.
• Assist in business planning for tenders and new ventures.
• Ensure regulatory compliance across operations.

Skills

Leadership

Verbal & Written Communication

Planning & Prioritization

Team Collaboration

Computer Skills

Education

NFPA 472

Confined Space Entry & Rescue

SVOP Certificate

MEDA3 Certificate

WSIB & First Aid Certifications

WHMIS Training

Tools

MS Word

MS Excel

Job description

The Emergency Response Supervisor will oversee all aspects daily operations & coordination of crews. To ensure all employees are adhering to the company policies and procedures and the appropriate laws that govern them. Oversee and provide leadership to all employees with the ability to communicate to them on a daily basis. Develop and review routes to company standards. Maintain all documentation, such as daily reports, purchase orders & filing. Direct all employees as needed.

Job Duties

• Manage and attend all Health and Safety meetings and train employees on any safety issues.
• Schedule service and satisfy customer needs for service changes. Ensure that service is completed in accordance with established policies.
• Dispatch crews for various projects and demands.
• Perform driver check-ins at day’s end to ensure complete and accurate paperwork completion.
• Distribute, collect and review all daily reports for proper days end data entry.
• Ensure coordination with other departments, clarifying roles and responsibilities for resolving service issues.
• Review of daily paperwork and billing of completed work orders.
• Purchase order processing for all payables for location.
• Interacts with customers, customer service department, sales, & operations staff.
• Works with routing specialists to optimize routes.
• Fields incoming calls / emails from customers.
• Manage customer complaints and concerns.
• Supervise any HR concerns with staff on discipline, vacations and WSIB.
• Assist in forming business plans for tenders and other new business ventures.
• Attend meetings as required.
• Oversee that all employees are adhering to company policies and procedures.
• Other duties as directed or required.
• Compliance with all regulatory requirements.

Requirements

• Minimum DZ license.
• Minimum 4 years in an supervisor role along with spill response clean up and remediation.
• Experience and strong knowledge with excavation equipment.
• NFPA 472.
• Confine Space Entry & Rescue.
• SVOP Certificate.
• MEDA3 Certificate.
• WSIB and First Aid certified training certificates.
• Excellent operating knowledge for all company equipment (Vacuum Tankers, Powervacs, Hydrovacs &, Roll off Trucks.
• Strong knowledge of Highway traffic act and OH & S Act.
• WHIMIS training.
• Experience using MS Word, Excel.
• Strong leadership skills.
• Excellent verbal and written communication skills.
• Strong ability to plan, prioritize and execute.
• Strong computer skills.
• Excellent team player, ability to listen, analyze and adapt to change.

GFL Environmental is an equal opportunity employer and encourages applications from all qualified individuals. We thank you for your interest. Only those selected for an interview will be contacted.