Operations Supervisor

QuadReal Property Group; Edmonton; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Health & dental benefits

Pension plan

Paid time off

Performance-based incentive plan

Job summary

QuadReal Property Group is seeking an experienced Operations Supervisor to lead day-to-day building operations and a team of skilled trades. You will oversee BAS/BMS, life safety systems, and energy performance across our portfolio while ensuring tenant satisfaction and cost control.

Responsibilities include supervising staff, managing contractors, and coordinating maintenance programs. A Power Engineering Certificate and a valid driver's license are required.

Qualifications

• Minimum 5 years in progressive building operations with 3+ in supervision.
• Strong knowledge of mechanical, electrical, and building systems.
• Experience with facilities software including Yardi and BAS/BMS.
• Power Engineering Certificate is required and a valid driver's license.

Responsibilities

• Lead, coach, and develop operations staff through scheduling and performance management.
• Ensure timely completion of tenant service requests and maintain tenant satisfaction.
• Oversee maintenance programs and building system performance.
• Manage contractors, safety, and compliance with company standards.
• Conduct property inspections and coordinate corrective actions.
• Act as site lead for BAS/BMS and life safety systems.
• Monitor energy and carbon performance; support sustainability initiatives.
• Participate in on-call rotation and respond to emergencies.

Skills

Facilities management

Supervisory experience

Building systems

Yardi

BMS/BAS

Power Engineering

Driver's license

Education

Power Engineering Certificate

Tools

Yardi

Angus

Cove

KODE

BAS/BMS

Job description

About QuadReal Property Group

QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both the public and private markets. QuadReal invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.

QuadReal: Excellence lives here.
www.quadreal.com

Role Description:

Reporting to the Operations Manager, the Operations Supervisor is responsible for leading day-to-day building operations and supervising a team of skilled trades, Power Engineers, and maintenance staff. The role is accountable for delivering safe, efficient, and environmentally responsible operations while maintaining high standards of building performance, customer service, and cost control across the assigned portfolio.

Responsibilities:

• Lead, coach, and develop operations staff through scheduling, performance management, team huddles, one-on-one meetings, and ongoing communication.
• Ensure timely completion of tenant service requests and maintain high tenant satisfaction through effective use of work order management systems.
• Oversee preventative maintenance, corrective maintenance, asset reliability programs, and building system performance, including regular review of alarms, overrides, deficiencies, and operational trends.
• Manage contractors and service providers, ensuring compliance with safety, documentation, performance, and company standards.
• Conduct regular property inspections, identify architectural and mechanical deficiencies, and coordinate corrective actions.
• Act as site lead for Building Automation Systems (BAS/BMS), work order platforms, life safety systems, and digital operations tools, driving continuous improvement, data integrity, and operational efficiency.
• Monitor energy, utility, and carbon performance; identify optimization opportunities; support sustainability initiatives, certifications, and decarbonization strategies.
• Oversee tenant sub-metering, environmental reporting, recycling programs, and hazardous materials management.
• Administer purchase orders and goods receipt processes within Yardi.
• Participate in property condition assessments and the development of long-term capital, operational, and sustainability plans.
• Liaise with regulatory authorities, consultants, contractors, tenants, and internal stakeholders, providing technical and operational guidance as required.
• Ensure compliance with Occupational Health and Safety legislation, company policies, training requirements, hazard assessments, and corrective action programs.
• Participate in an on-call rotation and respond to emergency situations as required.
• Perform other duties as assigned.

Experience and Qualifications:

• Relevant facilities management, building operations, or skilled trades experience, with strong knowledge of mechanical, electrical, and building systems within a commercial real estate environment.
• Minimum 5 years of progressive building operations experience, including 3 years in a supervisory or leadership role. Experience leading operational teams, managing contractors, administering budgets, and overseeing preventative maintenance programs.
• Demonstrated knowledge of occupational health and safety requirements, building performance optimization, and property operations best practices.
• Intermediate to advanced proficiency with Microsoft Office and building operations technologies, including Yardi, Angus, Cove, KODE, Building Automation Systems (BAS/BMS), or equivalent platforms.
• Power Engineering Certificate required.
• Valid driver's license required.

Compensation and Benefits:

Based on the position, QuadReal offers a competitive total rewards package in addition to the base pay, which may include a performance-based incentive plan, comprehensive health & dental benefits, pension plan, and paid time off.

• performance-based incentive plan
• comprehensive health & dental benefits
• pension plan
• paid time off

The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual's skill, experience, education and training, the market compensation of the role, and the consideration to internal equity.

EEO / Diversity / Inclusion statement:

We value diverse experiences and perspectives. Even if your skills don't align 100% with the listed qualifications or salary range, we encourage you to apply - you may be a great fit for this role or others in our community. Applicants may also be considered for alternative positions within the organization where their qualifications and experience align more closely with available opportunities.

Screening Information:

We use artificial intelligence (AI) technology - alongside human review - to assist in screening and