Operations Supervisor

Waste Connections of Canada; Cavan-Monaghan; On-site; CAD 75,000 - 90,000; Full time

Benefits offered by this job

Retirement plan with company match

Medical, dental, and vision benefits

Employee assistance program

Employee stock purchase plan

Life insurance

Short-term/long-term disability

Job summary

Waste Connections of Canada is seeking an Operations Supervisor to lead daily collection routes and a transfer station, ensuring safe and efficient performance by drivers. You will conduct driver observations, safety meetings, and enforce policy compliance while meeting safety, customer service, growth, sales and financial targets.

In this role you will plan schedules, recruit and train staff, oversee audits, and manage incidents with root cause analysis.

Qualifications

• Must have high school diploma or equivalent.
• Leadership or supervisory experience preferred.
• POSSESSION of Class 3 driver's license (or higher) and DOT compliance.
• Knowledge of OSHA, DOT, and MOE regulations.
• Experience operating refuse collection equipment (asset).
• Strong data entry and analytical skills.
• Union experience (asset).
• SAFETY-FIRST mindset with proactive safety.
• Self-motivated with initiative.
• Must pass all pre-employment requirements.

Responsibilities

• Supervise and manage the daily operations of multiple collection routes, as well as our transfer station.
• Review daily route sheets to assess financial and operational performance.
• Conduct operational audits and on-road driver observations to ensure efficiency and compliance.
• Ensure drivers complete daily safety and maintenance inspections for all company vehicles and equipment.
• Collaborate with dispatchers to ensure timely deliveries, exchanges, and equipment repairs.
• Plan and monitor employee schedules and route assignments, maintaining communication throughout the day until all routes are completed.
• Lead the recruitment process, including interviewing, selecting, and training new employees.
• Implement performance management processes, including progressive discipline as necessary.
• Conduct thorough incident investigations, including scene management, first incident reporting, root cause analysis, and implementation of preventive measures.
• Maintain and enforce Environmental Health and Safety (EH&S) programs, including training, safety meetings, and compliance reporting.
• Ensure full compliance with company safety policies, Department of Transportation (DOT) regulations, and other applicable industry guidelines.

Skills

Leadership

Safety-first mindset

Data entry

Initiative

Strong communication

Education

High school diploma or equivalent

Job description

We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture—one where self‑directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

General Description

As an Operations Supervisor, you will play a critical leadership role within our Collections business unit, overseeing daily operations and ensuring the safe and efficient performance of our drivers. Your responsibilities will include conducting driver observations, leading monthly safety meetings, and maintaining compliance with company policies and industry regulations. You will be responsible for ensuring that safety, compliance, customer service, growth, sales, and financial targets are consistently met.

Responsibilities

• Supervise and manage the daily operations of multiple collection routes, as well as our transfer station.
• Review daily route sheets to assess financial and operational performance.
• Conduct operational audits and on-road driver observations to ensure efficiency and compliance.
• Ensure drivers complete daily safety and maintenance inspections for all company vehicles and equipment.
• Collaborate with dispatchers to ensure timely deliveries, exchanges, and equipment repairs.
• Plan and monitor employee schedules and route assignments, maintaining communication throughout the day until all routes are completed.
• Lead the recruitment process, including interviewing, selecting, and training new employees.
• Implement performance management processes, including progressive discipline as necessary.
• Conduct thorough incident investigations, including scene management, first incident reporting, root cause analysis, and implementation of preventive measures.
• Maintain and enforce Environmental Health and Safety (EH&S) programs, including training, safety meetings, and compliance reporting.
• Ensure full compliance with company safety policies, Department of Transportation (DOT) regulations, and other applicable industry guidelines.

Schedule

Monday to Friday starting at 5 a.m., approximately 10 h per day.

Qualifications

• High school diploma or equivalent.
• Prior experience in a leadership or supervisory role (preferred).
• Possession of or willingness to obtain a valid Class 3 driver’s license (or higher) and compliance with all DOT regulations.
• Knowledge of OSHA, DOT, and MOE regulations.
• Experience operating refuse collection equipment (asset).
• Strong data entry and analytical skills.
• Union experience (asset).
• SAFETY‑FIRST mindset with a proactive approach to workplace safety.
• Self‑motivated with a strong ability to take initiative.
• Must be able to pass all pre-employment requirements.

Benefits

• Competitive wages: 75 k +10 % bonus.
• Retirement plan with company match.
• Medical, dental, and vision benefits.
• Employee assistance program, scholarship opportunities for children, and employee stock purchase plan.
• Insurance: life, short‑term/long‑term disability.

We thank all applicants for their interest but advise only those selected for an interview will be contacted. Waste Connections of Canada may use artificial intelligence to screen, assess or select applicants for its positions but final hiring decisions are made with human oversight.

Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.