operations manager, restaurant chain

Wing Snob Canada; Edmonton; On-site; CAD 65,000 - 75,000; Full time

Benefits offered by this job

Financial benefits

Other benefits

Gasoline paid

Parking available

Job summary

Wing Snob Canada in Edmonton, AB is seeking an operations manager for its restaurant chain. This on-site role oversees daily operations, staffing, and customer service to ensure smooth service and strong financial performance.

You will lead a team, monitor labour costs, recruit and schedule staff, enforce health and safety standards, and address customer concerns while delivering quality service.

Qualifications

• 2–3 years of experience in restaurant operations management.

Responsibilities

• Monitor revenues to manage labour costs.
• Plan and organize daily operations.
• Recruit staff and set staff work schedules.
• Supervise staff and ensure health and safety regulations are followed.
• Address customers' complaints or concerns.
• Provide customer service.

Skills

Flexibility

Organized

Reliability

Team player

Ability to multitask

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tools

MS Office

Point of sale system

Job description

Job Title

Operations manager, restaurant chain

Location

• Edmonton , AB T5J 2Y2

Work location

On site

Salary

$ 38.00 HOUR hourly / 70 hours bi-weekly

Terms of employment

Permanent employment Full time

Start date

Starts as soon as possible

Benefits

• Financial benefits
• Other benefits
• Gasoline paid
• Parking available

Vacancies

1 vacancy

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Work setting

Urban area

Responsibilities

• Monitor revenues to determine labour cost
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Ensure health and safety regulations are followed
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 11-15 people

Certificates, licences, memberships, and courses

• Food Safety Certificate

Computer and technology knowledge

• MS Office
• Point of sale system

Transportation/travel information

• Valid driver's licence
• Own vehicle

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Experience

2 years to less than 3 years

Who can apply for this job?

• Canadian citizens and permanent or temporary residents of Canada
• other candidates, with or without a valid Canadian work permit

Advertised until

2026-09-08

Important notice

This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

Wing Snob Canada

• Accommodation and food services
• 1 job posting advertised
• Medium-sized business(between 5 and 100 employees)

Salary Information

The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less. This information is presented on job postings to help job seekers determine how the salary compares to the amount earned by other workers working the same job. Job Bank preferred indicating the median wage, which is less affected by extremely high or low wages, rather than the average wage which is calculated by adding up all the salaries of a group of people and then dividing that total by the number of people.