Operations manager, restaurant

Government of Canada - Central; Toronto; On-site; CAD 55,000 - 70,000; Full time

Job summary

A leading government organization in Toronto is seeking a dedicated operational supervisor to oversee daily operations, manage staff, and ensure compliance with health and safety regulations. The ideal candidate will have strong communication skills and a client-focused approach, ensuring excellent service delivery. This role requires on-site presence with no remote work options.

Qualifications

• 2 to 3 years of experience required.

Responsibilities

• Plan and organize daily operations.
• Supervise staff.
• Ensure health and safety regulations are followed.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Organized

Team player

Education

College/CEGEP

Job description

Overview Languages

English

Education

• College/CEGEP

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Plan and organize daily operations
• Supervise staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service

Supervision

• Staff in various areas of responsibility

Additional information Work conditions and physical capabilities

• Work under pressure
• Repetitive tasks
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Team player