Operations Manager, Pediatric Critical Care

IWK Health; Halifax; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join IWK Health as an Operations Manager for Pediatric Critical Care, responsible for managing resources and team collaboration to ensure high-quality patient care. The ideal candidate will have a Bachelor's degree, relevant clinical experience, and excellent leadership skills to drive operational success within a respected health services organization.

Qualifications

• Current registration with the appropriate licensing body of Nova Scotia is required.
• Minimum three years of experience in a related clinical role required.
• Two to three years of related leadership experience required.

Responsibilities

• Monitoring and evaluating patient care standards.
• Collaborates to develop processes for staffing and retention.
• Mentors team members while providing clinical leadership.

Skills

Time Management

Problem-Solving

Advanced Communication

Interpersonal Skills

Education

Bachelor's Degree in a health-related field

Master's level preparation

Job description

Operations Manager, Pediatric Critical Care

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Operations Manager, Pediatric Critical Care

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Company : IWK Health

Req ID: 202034

Department/Program: Pediatric Critical Care , Children's Surgical, Emergency and Rehabilitation

Location: Halifax

Type of Employment: Temporary Hourly FT long-assignment ( 100% FTE) for 12 months x 1 position(s)

Start Date: ASAP

Union Status: Management , Management/Non Union Bargaining Unit

Compensation: $ 40.9539 - $ 54.4153 /hour

Closing Date: 4 June 2025 (Applications are accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults, and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers, and learners at sites across Nova Scotia . People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values , and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families, and communities and are grateful for the generous donor support we receive.

Promoting an anti-racist environment and calling out discrimination as we work and provide care is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportion of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but we have more work to do to build that trust, acknowledge our biases, and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, and 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

The Opportunity

Reporting to the Manager of the IWK Pediatric Critical Care and the Director of IWK Children’s Medical, Critical Care & Rehabilitation Services Children’s Health Program (CHP) the Operations Manager will provide collaborative leadership in managing the physical, financial, and human resources consistent with the mission, strategic plan, goals, and objectives of the IWK Health Centre. The Operations Manager will liaise effectively with the medical, administrative, professional, and support staff to ensure the efficient and effective operation of the Pediatric Critical Care teams, ensuring high-quality, accessible patient care services.

Responsibilities May Include

• Monitoring and evaluating patient care standards
• Making recommendations and/or taking action to effect necessary change
• Collaborates with the manager to develop processes to ensure an appropriate number of staff are recruited and retained, and coordinates human resources to efficiently and effectively meet care requirements
• Helps manage day-to-day operations related to staffing and skill mix, use of time banks
• Works in collaboration with quality facilitators to ensure quality improvement and risk management activities are coordinated in an efficient and effective manner
• Mentors team members by supporting, teaching, role modeling, and coaching in an effective manner
• Provides clinical leadership to staff to resolve complex patient issues
• Helps support the day-to-day operational expenditures of the care area in a fiscally prudent manner
• Coordinates the purchasing of capital equipment, auxiliary amenities, and supplies to ensure requirements are met.
  
  

Hours of Work

75 hours of work bi-weekly

Monday – Friday 0900 – 1700h (flexible)

Your Qualifications

• Bachelor's Degree in a health-related field required. Candidates with commensurate experience and education may be considered.
• Current registration with the appropriate licensing body of Nova Scotia is required.
• Master’s level preparation is considered an asset.
• Minimum three (3) years’ experience in a related clinical role required.
• Two to three (2-3) years of related leadership experience required.
• Excellent time management, organization, and problem-solving skills.
• Ability to work as part of a collaborative, interdisciplinary team.
• Advanced communication, presentation, facilitation, and interpersonal skills.
• Ability to analyze recent and current trends (wait time, attendance management, workload, SIMS).
• Knowledgeable in the concepts of program-based care and Patient/Family Centered Care.
• Proven experience liaising with community supports.
• Ability to modify priorities and lack of control over work pace and task completion.
• Ability to explore new ways of delivering services or partnering with others to achieve a particular result.
• Competencies in other languages are an asset.
  
  

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing), you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Management/Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units, or employment status are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.

I f you are an employee of IWK Health , please apply through the internal careers page to ensure you are flagged as an internal applicant.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

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