Sales Operations Manager

InfoSec Global; Canada; Remote; CAD 70,000 - 100,000; Full time

Job summary

A leading provider of Cryptographic Posture Management solutions is seeking a proactive Sales Operations Manager. This role involves supporting business development, optimizing sales processes, and managing CRM data to enhance operational efficiency. Ideal candidates will have a strong background in sales operations, particularly in a SaaS environment.

Qualifications

• 3+ years of experience in Sales Operations or Business Operations.
• Strong experience with CRM platforms.
• Ability to manage multiple projects and stakeholders.

Responsibilities

• Partner with field sellers for opportunity tracking and deal coordination.
• Assist with sales proposals and pricing requests.
• Maintain up-to-date CRM data and create dashboards.

Skills

Organizational skills

Communication

Collaboration

Data analysis

Tools

CRM platforms

Job description

InfoSec Global is a leading provider of Cryptographic Posture Management solutions, empowering organizations to secure their data by discovering, inventorying, remediating and controlling cryptographic assets using agile cryptography.

Trusted by global financial institutions, technology leaders and government agencies, the AgileSec Platform protects against both pre- and post-quantum cryptographic threats, mitigates vulnerabilities and ensures compliance with evolving security standards. It facilitates a seamless transition to stronger cryptographic algorithms, including post-quantum cryptography, to ensure long-term data security.

Job Description:

We are seeking a proactive and detail-oriented Sales Operations Manager to support business development activities and help drive operational excellence across our field sales organization. This role will work closely with field sellers to ensure efficient execution of the sales process, while also supporting the Head of Operations in strategic planning, performance tracking and process improvement initiatives. This position is ideal for someone who thrives in a dynamic environment, enjoys working cross-functionally and is passionate about building the operational backbone of a growing sales team.

Job Responsibilities (What You’ll Do)

· Partner with field sellers to provide day-to-day support for opportunity tracking and deal coordination

· Assist with the preparation of sales proposals, pricing requests and RFP responses

· Ensure timely follow-up and execution of next steps related to new business opportunities

· Work closely with the team to support business planning, KPI tracking and reporting needs

· Complete vendor onboarding with external parties and support contract reviews with internal stakeholders.

· Help define and refine internal sales processes to improve efficiency and effectiveness

· Support special projects tied to partner engagements, systems enhancements or go-to-market planning

· Own the administration of the CRM ensuring system usability and data integrity

· Maintain up-to-date CRM data and create dashboards to monitor pipeline health, sales performance and deal velocity

· Train and support field sellers in leveraging CRM and sales tools effectively

Minimum Qualifications (Who You Are)

· 3+ years of experience in Sales Operations, Business Operations or a related role (preferably in a SaaS or technology environment)

· Strong experience with CRM platforms

· Excellent organizational skills with the ability to manage multiple projects and stakeholders

· Strong communication and collaboration skills, with a service-oriented mindset

· Comfortable working with data to build reports, interpret performance metrics and identify trends

· Self-starter who takes initiative and thrives in a fast-paced environment

· Experience supporting field sales teams is a strong asset

Why Join Us

You’ll play a critical role in supporting the success of our field sellers while helping to scale the operational engine behind our sales growth. If you’re process-minded, data-driven and excited about supporting new business activities, we’d love to hear from you!

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2225 Sheppard Avenue East
Suite 1402
Toronto, ON
M2J 5C2 Canada

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