Food and Beverage Operations Manager

SilverBirch Hotels & Resorts; Halifax; On-site; CAD 50,000 - 80,000; Full time

Job summary

SilverBirch Hotels & Resorts seeks a dynamic Food and Beverage Operations Manager for the Hotel Halifax, transitioning to Delta Hotels by Marriott. You'll lead the F&B team to deliver exceptional dining experiences while achieving operational and financial targets. This role demands strong leadership, organization, and communication skills in a fast-paced environment focused on team success.

Benefits

Competitive Compensation & Bonus

Comprehensive Insurance

Exclusive Hotel Discounts

Complimentary Staff Meals

Learning & Development Opportunities

Qualifications

• A minimum of 5 years of progressive experience in F&B operations.
• 2-3 years in a managerial role within a high-volume F&B environment.
• Valid ProServe and Serve it Right certifications.

Responsibilities

• Achieve budget forecasts, revenue and profit goals.
• Ensure quality service by overseeing staffing and training.
• Maximize productivity through proper budgeting and scheduling.

Skills

Leadership

Communication

Team-building

Detail-oriented

Organizational Skills

Education

Degree or diploma in Restaurant or Hotel Management

Tools

Point-of-Sale Systems

Job description

Innovative. Resilient. Guest-Obsessed. (And Always Two Steps Ahead.)

Sound like you? If you thrive on crafting unforgettable dining experiences, leading with passion, and turning challenges into wins - then we’ve got your dream role waiting!

Who We Are

SilverBirch Hotels & Resorts is one of Canada’s leading hotel management companies and manages a large portfolio of full-service, focused service and extended stay hotels across Canada. The company manages hotels operating under major franchise brands, such as Marriott and Hilton.

Hotel Halifax is re-branding to Delta Hotels by Marriott in 2025, and we need a dynamic Food and Beverage Operations Manager to guide our F&B team through this exciting transition! You'll oversee the Restaurant & Bar, Grab and Go, and Banquet department, ensuring top-notch service, pursuing great revenues, managing finances, and fostering a safe and healthy environment for everyone.

Why You'll Love Working with Us

Join a supportive team where innovation and teamwork thrive! We prioritize a people-first approach, contribute to the community, take green initiatives, and focus on career growth with ample opportunities. Enjoy a prime location in the heart of downtown Halifax, close to everything!

• Competitive Compensation & Bonus : Performance-based Equitable Compensation Plan, Competitive and Achievable Incentive Plan, Generous Time Off, Comprehensive Insurance, RRSP Matching, Exclusive Hotel Discounts, etc.
• Premium Perks : Complimentary covered parking, staff meals, F&B discounts, dry cleaning, and free access to our fitness center and pool.
• Learning & Development : Career growth opportunities within SilverBirch and Marriott, plus access to our Learning Management System with over 3000 courses.

What You’ll Do

• Achieve budget forecasts, revenue and profit goals.
• Ensure quality service exceeds customer expectations by overseeing the staffing, training and day to day activities of the Banquet, Restaurant and Bar operation.
• Maximize productivity through proper budgeting, scheduling and cost control.
• Direct, supervise and develop the Banquet, Grab and Go & Restaurant and Bar operation team members.
• Ensure month-end procedures are completed, including inventories, costing and analysis.
• Program and maintain point of sale system.
• Ensure superior cleanliness and quality for the Banquet, Restaurant and Bar areas.
• Monitor presentation of food product, review areas of concern with Executive Chef.
• Address and follow up as necessary to all customer concerns on a timely basis.
• Work with the Controller, Director of Operations and the General Manager on annual budget and ongoing forecasts.
• Maintain effective and positive Associate relations by conducting regular team meetings focusing on the goals of the hotel and F&B.
• Recruit, train, and develop all Associates to ensure a high standard of service.
• Ensure Associate development by completing semi-annual performance reviews.
• Ensure that all Associates have obtained legislated training (serve it right).
• Responsible for department payroll functions and accuracy of time and attendance approvals.
• Train associates in fire procedures and health and safety awareness. Ensure all associates are completely familiarized with all Emergency procedures.
• Keep Assistant Manager and Supervisor fully informed of all problems or unusual matters of significance.
• Establish operational policies, procedures, standards and training manuals as it relates to all F&B operations.
• Other related duties as assigned.

How You Excel

• A degree or diploma in Restaurant or Hotel Management, or an equivalent combination of education and experience.
• A minimum of 5 years of progressive experience in F&B operations. At least 2–3 years in a managerial role within a high-volume F&B environment.
• Valid ProServe and Serve it Right certifications.
• Standard First Aid and CPR certification (or willingness to complete training, which will be provided).
• Strong knowledge of food and beverage operations, products, and industry best practices.
• Exceptional communication, leadership, team-building, and interpersonal skills.
• Proven ability to lead and manage a large team of associates and supervisors.
• Experience with point-of-sale systems; programming knowledge considered a strong asset.
• Demonstrated success in driving revenue growth through F&B promotions, innovation, and staff training.
• Experience with budgeting and forecasting processes.
• Highly organized, detail-oriented, and self-motivated.

How We Thrive in Our Working Environment

At the heart of our F&B team, every day brings energy, movement, and the joy of creating memorable guest experiences. If you're someone who thrives in a lively, hands-on environment, this is your stage to shine!

• Where We Work : You'll be where the action is, leading by example on the operational floor with a dynamic mix of standing, walking, bending, lifting, and keeping things moving with style. It's fast-paced, physical, and incredibly rewarding. When it's time to catch your breath, you'll head to our calm and comfortable office space. With great lighting, a relaxed vibe, and plenty of room to focus and lead, you'll handle the strategy side of things in a setting designed for productivity and creativity.
• When We Work : Hospitality doesn’t take holidays - and neither do we! This role includes evening, weekend, and holiday shifts. We celebrate teamwork, flexibility, and a culture that makes every shift feel like you are part of something special. While holiday work is required, we offer a flexible work schedule and value rest time for all of our leaders. Join us and be part of a team that truly cares about balancing hard work with well-deserved rest!

SilverBirch Hotels & Resorts is supportive of workforce diversity and encourages applications from qualified individuals.

SilverBirch Hotels & Resorts welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Notice to potential job applicants :

If you are considering employment with us, please be advised that SilverBirch Hotels & Resorts does not require job applicants to pay a fee for a job application or opportunity; and does not make unsolicited offers of employment.

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