Human Resources Operations Manager

Winona; Canada; Remote; CAD 70,000 - 100,000; Full time

Job summary

A leading telemedicine company, Winona, is seeking a Human Resources Operations Manager to enhance employee experience and manage HR functions. The role involves overseeing payroll, compliance, and operational tasks in a dynamic environment. Ideal candidates will possess strong organizational skills and a proactive approach to HR management.

Benefits

Flexible hours and remote work

Casual, fun work environment

Employee engagement activities and virtual gatherings

Diverse, global team

Qualifications

• At least 3 years of experience in HR or operations in a high-growth environment.
• Experience with international payroll administration.
• Knowledge of U.S. employment laws and tax compliance.

Responsibilities

• Manage the full employee lifecycle, including onboarding and offboarding.
• Process international payroll and maintain employee records.
• Coordinate training and development programs.

Skills

Organizational skills

Attention to detail

Communication skills

Problem-solving attitude

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Tools

Gusto

Deel

Mercury

Slack

Google Suite

Job description

Join to apply for the Human Resources Operations Manager role at Winona.

About Winona: Winona is a leading telemedicine company providing HRT for women in menopause. We have developed all our technology in-house, including an EHR, patient care admin system, patient portal, website, and marketing technology. Winona operates two compounding pharmacies and has a team of in-house physicians, delivering world-class care through a fully vertically integrated business model.

About the role: We are seeking a proactive and adaptable Human Resources Operations Manager to join our fast-growing team. The ideal candidate will have a strong background in human resources and operations, excellent multitasking skills, keen attention to detail, and a passion for fostering a positive employee experience.

Responsibilities:

1. Human Resources:
   • Manage the full employee lifecycle, including onboarding, offboarding, and ongoing employee relations.
   • Process international payroll, benefits, and attendance, ensuring accuracy and timeliness.
   • Maintain employee records and ensure compliance with employment laws and regulations.
   • Support employees with HR policies, procedures, and benefits.
   • Coordinate training and development programs.
   • Facilitate performance reviews and goal-setting processes.
2. Operations:
   • Manage vendor relationships and oversee payments.
   • Plan and coordinate company meetings and events.
   • Oversee operational tasks and collaborate across departments to address needs.
   • Improve internal processes and implement strategies to boost efficiency.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or related field.
• At least 3 years of experience in HR or operations in a high-growth environment.
• Experience with international payroll administration.
• Knowledge of U.S. employment laws, tax compliance, and benefits administration.
• Vendor management experience.
• Strong organizational, attention to detail, and communication skills.
• Ability to work independently and adapt in a fast-paced environment.
• Discretion handling sensitive information.
• Positive, solution-oriented attitude.

Nice to have:

• Experience with remote international teams.
• Background in telemedicine or healthcare operations.
• Familiarity with platforms like Gusto, Deel, Mercury, Slack, Google Suite.

What’s in it for you?

• Flexible hours and remote work.
• Casual, fun work environment.
• Employee engagement activities and virtual gatherings.
• Join a diverse, global team.

This company is committed to privacy and equal employment opportunities, fostering a respectful and inclusive workplace.