Operations Manager-Pacific Centre

Victoria's Secret; Vancouver; Hybrid; CAD 78,000 - 102,000; Full time

Job summary

Victoria’s Secret in Vancouver is seeking an Operations Manager who is a values-based leader and drives operational execution to ensure a consistent, efficient store environment. This role reports to the Store Manager or Assistant Store Manager.

You will own the execution of shipment, replenishment and inventory processes, back-of-house organization, and asset protection standards; support floorsets and product launches; identify and resolve operational gaps; and lead direct reports, including

Responsibilities

• Execution of shipment, replenishment, and inventory processes
• Back-of-house organization and operational efficiency
• Inventory accuracy and operational compliance
• Cleanliness, safety, and asset protection standards
• Support of floorsets and product launches
• Identification and resolution of operational gaps
• Direct reports, including Selling Associates
• This role is present in higher volume or more complex environments and leads the performance and direction of the business

Job description

Description

A Victoria’s Secret & Co Operations Manager is a values-based leader who drives operational execution to ensure a consistent and efficient store environment. This role reports to the Store Manager or Assistant Store Manager.

Key Responsibilities

The Operations Manager ensures operational routines are executed consistently to support product availability and store readiness. Specifically, this role owns:

• Execution of shipment, replenishment, and inventory processes
• Back-of-house organization and operational efficiency
• Inventory accuracy and operational compliance
• Cleanliness, safety, and asset protection standards
• Support of floorsets and product launches
• Identification and resolution of operational gaps
• Direct reports, including Selling Associates
• This role is present in higher volume or more complex environments and leads the performance and direction of the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned