Operations Manager

EQ3; Winnipeg; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Operations Manager to join their Retail Team. This role involves overseeing stock organization, managing shipping and receiving processes, and leading a team of Stock Associates to ensure a dynamic retail environment. The ideal candidate will bring retail management experience, strong communication skills, and a passion for customer service. With a focus on work-life balance and professional growth, this position offers competitive compensation and a supportive community that values innovation and collaboration. If you're ready to make a lasting impact in the retail furniture industry, this opportunity is perfect for you.

Benefits

Paid Time Off

Employee Discount Program

Wellness Plans

Group Banking

Community Engagement Initiatives

Qualifications

• 2 years of Retail Management experience preferred; education and experience may be considered.
• Strong verbal/written communication skills with team management experience.

Responsibilities

• Manage stock room organization and assist with shipping and receiving.
• Coach and recruit Stock Associate team while maintaining store presentation.

Skills

Retail Management

Communication Skills

Team Management

Customer Service

Education

High School Diploma/GED

Post-secondary courses in Sales & Retail

Tools

Point of Sale Systems

Microsoft Office

Job description

EQ3 was born in opposition to trends, vowing instead to focus on timeless designs. We make furniture not fast, but to last. Our greatest hope is to have our pieces passed down like heirlooms. We pride ourselves on being innovators in our industry, and we believe that the more voices and choices we incorporate into our perspective, the better we’re able to find creative solutions for modern life. Everything we do is made in consideration of people, of the planet and of our space.

We are looking for an enthusiastic, collaborative individual to join our Retail Team as an Operations Manager.

THE DETAILS:

You’ll be joining our Polo Park team at 1485 Portage Ave, in a full-time capacity.

1. You’ll keep the stock room organized, adjusting shelving to make way for new items, and replenishing items as the need arises.
2. You’ll work with Shipping and Receiving to help process shipments, review them for accuracy, keep inventory, and ensure items are properly price tagged before going to the floor.
3. You’ll be responsible for managing, coaching, and recruiting for the Stock Associate team.
4. You’ll work closely with the visual coordinator to create a dynamic, visually appealing storefront and maintain standards for merchandise presentation, signage and general housekeeping.
5. You’ll assist customers directly with in-store pickups, taking items to their cars as needed.
6. You’ll have a hand in building maintenance: identifying issues, scheduling repairs, and taking feedback from the building manager and service provider.

WHAT YOU BRING TO THE TABLE:

1. Two (2) years of Retail Management experience is preferred; a combination of education and experience may be considered.
2. High school diploma/GED. Post-secondary courses in sales & retail customer service would be an asset.
3. Proficiency in retail operations and systems (Point of Sale, Microsoft Office).
4. Strong verbal/written communication skills. You should be comfortable motivating, coaching, and managing a retail team.
5. Knowledge of the retail furniture industry with a strong understanding of marketplace potential.
6. Knowledge and experience in building maintenance.

WORK LIFE AT EQ3:

1. A company that supports work-life balance with paid time off and flexibility.
2. Competitive compensation and benefit packages.
3. Employee discount program for products, wellness plans, group banking and more.
4. EQ3 Spirit Committee that promotes community engagement, rewards, and recognition for all employees.
5. Surround yourself with a community that supports professional growth and collaboration.

CLOSING DATE: Open until filled.

HOW TO APPLY:
Submit your complete application by clicking on “Apply to Position” now!