Operations Manager

NETES; Winnipeg; On-site; CAD 50,000 - 75,000; Full time

Job summary

A leading organization is seeking an Operations Manager to oversee day-to-day activities at the Lodge. This role includes program development, staffing, and ensuring compliance with regulations in a supportive environment. Candidates must have a Bachelor of Social Work (BSW) along with relevant experience, particularly in Indigenous community contexts. Strong management and communication skills are essential, along with an appreciation for cultural diversity and commitment to child safety.

Qualifications

• Minimum two years experience in Criminal and/or Alternative Justice.
• Management experience in a unionized environment is preferable.
• Knowledge of Indigenous culture and ability to motivate diverse staff.

Responsibilities

• Responsible for day-to-day management of the Lodge.
• Ensure compliance with Correction Services Canada standards.
• Prepare statistical data and reports as required.

Skills

Communication

Cultural Competence

Staff Supervision

Program Development

Conflict Resolution

Education

Bachelor of Social Work (BSW)

Related professional degree in social service/management

Job description

Position Description :

Under the direction of the Executive Director and in line with the Indigenous Women’s Healing Centre’s mission and vision, the incumbent is responsible for the day-to-day management of the Lodge. This includes policy and program development, staffing, facility management, resident intake and discharge procedures, compliance with Section 81 terms and objectives, and adherence to all Correction Services Canada standards and regulations. The operations manager must also ensure that all statistical data and reports are prepared and available as required.

Qualifications Required :

• Bachelor of Social Work (BSW) or a related professional degree in social service / management, with at least two years’ experience, preferably in Criminal and / or Alternative Justice. The organization reserves the right to consider any combination of work and life experience deemed acceptable.
• Previous management and staff supervision experience.
• Ability to motivate and support a diverse staff.
• Experience supervising in a unionized environment is an asset.
• Experience in program development.
• Experience in producing and presenting program reports and statistics.
• Excellent verbal and written communication skills.
• Ability to handle stressful situations effectively and de-escalate when necessary.
• Knowledge of Indigenous culture and traditions is an asset.
• Fluency in an Indigenous language or dialect is an asset.
• Ability to demonstrate cultural competence and respect for diversity.
• CPR / First Aid certification or willingness to obtain it.
• Must pass a Child Abuse Registry check and obtain Enhanced Security Clearance.
• A Class 5 Manitoba Driver's License and access to a vehicle are required.

All Indigenous Women’s Healing Centre Employees :

Maintain professional boundaries with residents.

Avoid sharing personal life stories or experiences with residents.

Keep personal and home scenarios private and separate from the work environment.

Follow confidentiality policies.

Build trusting relationships with residents and their children, modeling appropriate behaviors.

Prioritize child safety in all services and supports provided.

Work with residents in a non-judgmental, accepting, and respectful manner, honoring differing values, ideas, and beliefs.

Report immediately to proper authorities if a resident or child may be unsafe.

Report suspected child abuse or child protection concerns promptly.

Report any incidents of violence causing injury to the Winnipeg Police Service or National Monitoring Center.

Please send a cover letter and resume to [e-mail] .

This job advertisement has been provided by an external employer / partner. Neeginan Education, Training and Employment Services, Inc. (NETES) is not responsible for the content's accuracy, authenticity, or reliability.

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