Operations Manager

Genuine Parts Company; Sarnia; On-site; CAD 60,000 - 105,000; Full time

Job summary

Motion Industries is seeking an Operations Manager to develop and deliver support services for our sales force, acting as a liaison between customers, the sales team, and distribution.

Responsibilities include leading sales support activities, training staff on systems, handling order processing and pricing, managing collections and AP, and overseeing branch inventory to meet annual turn goals.

Qualifications

• High school diploma or GED required.
• 5+ years of related experience or an equivalent combination.
• Proficient in Microsoft Office.
• Excellent communication and presentation skills to all levels of employees.
• Demonstrated leadership with a track record of positive business results.

Responsibilities

• Maintains all sales support activities at the branch.
• Trains sales staff on sales systems, databases, and processes.
• Provides customer support including order processing and delivery updates.
• Implements and maintains pricing policies.
• Manages collections and accounts payable activities.

Skills

Communication

Leadership

Time management

Project management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

SUMMARY

The Operations Manager develops, manages, and delivers support services to our sales force. This role is responsible for the administrative services of sales. The Operations Manager acts as liaison between customers, our sales force, and distribution.

JOB DUTIES

• Maintains all sales support activities at the branch.
• Trains sales staff on sales related systems, databases, and associated processes.
• Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes.
• Implements and maintains pricing per established policies.
• Manages collections process and maintains overall responsibility for outstanding invoices.
• Responsible for all Accounts Payable activities within the branch including expense, inventory and freight invoices, and debit memos.
• Prepares reports related to customer inquiries, sales trends, customer complaints, delivery, or service problems.
• Assists customers and suppliers to resolve order problems.
• Manages inventory for Branch, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.
• May fill in for other lower-level roles within the branch.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Proficient in Microsoft Office.
• Excellent communication and presentation skills to all levels of employees.
• Industry and sales experience preferred.
• Ability to perform financial calculations and generate reports.
• Demonstrated people and leadership skills with a record of achieving positive business results.
• Ability to manage multiple responsibilities and projects.
• Professional, self-motivated employee with excellent interpersonal skills.
• Exemplary work ethic and decision-making ability.

PHYSICAL DEMANDS

May be required to be on-call on nights or weekends, depending on need.

LICENSES & CERTIFICATIONS

Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.

COMPENSATION

$60,315.72 - $105,277.66

Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

COMPANY INFORMATION

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, retirement savings, vacation, sick, and holiday pay.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.