Operations Manager

Crane Supply - Canada's Premier PVF Distributor | Premier distributeur de PVF au Canada; Regina; On-site; CAD 70,000 - 100,000; Full time

Job summary

Crane Supply is Canada''s premier distributor of pipe, valves, fittings and piping accessories, serving commercial, industrial, residential and fire protection contractors. The Operations Manager leads day-to-day supervision of warehouse staff, drivers and shippers to deliver quality products and services.

The role focuses on safety, quality, delivery and cost control, with collaboration across head office and branch teams to optimize the entire business.

Qualifications

• Minimum 3 years managerial experience in warehousing or distribution.
• Strong health and safety knowledge and experience leading safety programs.
• Experience with continuous improvement initiatives and KPI tracking.
• Familiarity with WMS systems and data-driven operations.
• Excellent interpersonal and communication skills.
• Ability to manage multiple priorities and work under pressure.

Responsibilities

• Maintain KPI boards and reflect key issues, root causes, and corrective actions.
• Lead or participate in continuous improvement initiatives.
• Attend daily/weekly meetings to align on Safety, Quality, Delivery, and Cost.
• Manage labor headcount supporting receiving, picking, shipping, and fleet management.
• Ensure health and safety compliance and a safe working environment.
• Coordinate equipment, maintenance, and capital investments with head office.
• Develop training plans and maintain skills matrices for direct reports.
• Support ISO program implementation and process improvements.

Skills

Managerial experience

Health & safety

Continuous improvement

WMS systems

Interpersonal communication

Priorities management

Education

Post-secondary education preferred

Tools

WMS systems

Job description

Crane Supply is Canada's premier distributor of quality pipe, valves, fittings and piping accessories. Servicing Commercial, Industrial, Residential and Fire Protection contractors, along with Industrial Maintenance, Repair and Operations (MRO) firms.

OPERATIONS MANAGER

The Operations Manager provides operational leadership and direction for an assigned business unit within Crane Supply. Their job is provide day to day supervision of Warehouse Associates, Truck Drivers, Shippers, Receivers and Counter Sales and in doing so, the Operations Manager ensures that value is being created for the customer in terms of products, delivery and service. The Operations Manager is responsible for their assigned business unit performance with respect to Safety, Quality, Delivery, Cost and Growth and they are expected to work cooperatively with functional leaders and managers to optimize the entire business.

PRINCIPLE RESPONSIBILITIES:

• Maintain the visual controls (KPI & Performance Boards) in assigned business areas and assure they accurately reflect key issues, root causes, and corrective actions
• Develop, lead or participate in continuous improvement initiatives
• Participate in daily walk-around meetings; daily and weekly production meetings; Safety, Quality Delivery and Cost and / or regional weekly or bi-weekly calls
• Manage labor headcount that support the daily receiving, picking, shipping, intraBranch Freight Processing and effective fleet management
• Lead health and safety compliance per legislative, policy and procedural compliance at the branch.
• Create a safe working environment through proactive identification and elimination of hazards. Must be committed to making health and safety as a top priority when planning daily job duties and business decisions; meeting or exceeding all external regulations and company standards regarding health and safety.
• Adhere to all Health and Safety regulations as listed in Management Health & Safety Performance Expectations and Appraisal Policy
• Assure that appropriate equipment is provided, adequately maintained and safely operated. Also, evaluate potential of new equipment and initiate capital equipment requests in collaboration with head office
• Establishes and monitors safe working conditions and practices. Ensures an adequate corrective action plan is developed and followed through when unsafe acts/conditions are found
• Ensures competent workers who have the appropriate knowledge, experience and training are assigned to conduct work activities
• Train employees, maintains positive employee relations and build a high performance team
• Maintain training and development plans for direct reports and overall department, including the maintenance of the associated skills matrix
• Implement and drive the ISO Program at Hub or Branch level with the support of head office directions and requirements
• Drive quality improvement – initiate defect reports and assure implementation of corrective action
• Initiate disciplinary action as required and provide employee performance to assure that deserving employees are recognized and that underperforming employees are given the direction required to improve their performance. Provide recommendations to the VP Operations and VP Human Resources on hiring/firing decisions.
• Manage local fleet to ensure adherence to maintenance, driver performance and measurement
• Work closely with Transportation Manager to optimize lane frequencies, preferred carrier list and cost saving.
• Collaborate and assist head office on CER or ER project implementation and closure
• Provide new opportunities or ideas for short and long-term goals
• Other duties as assigned

QUALIFICATIONS/EXPERIENCE:

• Minimum 3 years managerial experience in a warehousing or distribution business with emphasis in health & safety, continuous improvement and WMS systems
• Post-secondary education preferred
• Strong interpersonal and communication skills
• Ability to effectively handle multiple conflicting priorities
• Ability to work well under pressure

This position is located in Canada.

Applicants must have Canadian work authorization in order to be considered.

Sponsorship is not available.

Crane Supply is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive and discriminatory free environment for all employees.

We welcome applications from people with disabilities and, where practicable, accommodations are available on request for candidates taking part in all aspects of the selection process.