Operations Supervisor

CCLS (Canada Cartage Logistics Solutions); Winnipeg; On-site; CAD 55,000 - 70,000; Full time

Benefits offered by this job

Discounted hotels

Car rentals

Gym memberships

Phone plans

Electronics

Job summary

Canada Cartage is seeking a Warehouse Operations Supervisor for the Winnipeg, Manitoba facility, evenings shift 3:00pm–11:30pm, Mon-Fri. You will lead warehouse team members, focus on safety, efficiency, inventory accuracy, and customer service across receiving, warehousing, and shipping.

Responsibilities include developing staff, coaching on WMS, driving KPIs, coordinating with staffing agencies, and ensuring standard operating procedures are followed.

Qualifications

• 1-2 years of relevant warehouse experience.
• Supervisory or team lead capacity.
• High school diploma.
• Experience on counterbalance and end-rider power jacks.
• Strong computer and keyboarding skills.
• Proficient with Microsoft Office, including Excel.

Responsibilities

• Lead employee management and development for warehouse team members.
• Engage employment agency regarding temporary labour.
• Train and coach employees on WMS systems and act as a subject matter expert.
• Work closely with staff on all aspects of day-to-day warehouse operations for the assigned account.
• Help drive goals, targets, productivity, and performance standards.
• Conduct regular formal employee reviews and informal feedback discussions for staff within area of responsibility.
• Act as the first point of contact for customer concerns and provide exemplary customer service.
• Ensure KPIs are achieved for customers and internal stakeholders.
• Ensure employees are trained and aware of all standard operating procedures and best practices.
• Run various operational reports, including labour planning for the team.
• Support inventory accuracy through follow-up on discrepancies, product movement, and warehouse processes.
• Promote and enforce safe work practices and ensure team members follow company policies and warehouse safety procedures.
• Create a positive, productive, and safe working environment.

Skills

Leadership

Communication

Interpersonal skills

Customer service

Time management

Analytical thinking

Independence / initiative

WMS knowledge

Education

High school diploma

Tools

WMS

Microsoft Excel

Job description

Warehouse Operations Supervisor - Evenings

Position Summary

The Warehouse Operations Supervisor is responsible for achieving company objectives related to safety, efficiency, quality, productivity, and inventory accuracy. This role is focused on leading warehouse team members and supporting proactive operational plans related to receiving, warehousing, inventory control, and shipping product in a manner consistent with company service and cost objectives.

Location: Winnipeg, Manitoba

Schedule: 3:00pm – 11:30, Monday to Friday

What you will do

• Lead employee management and development for warehouse team members
• Engage employment agency regarding temporary labour
• Train and coach employees on WMS systems and act as a subject matter expert
• Work closely with staff on all aspects of day-to-day warehouse operations for the assigned account
• Help drive goals, targets, productivity, and performance standards
• Conduct regular formal employee reviews and informal feedback discussions for staff within area of responsibility
• Act as the first point of contact for customer concerns and provide exemplary customer service
• Ensure KPIs are achieved for customers and internal stakeholders
• Ensure employees are trained and aware of all standard operating procedures and best practices
• Run various operational reports, including labour planning for the team
• Support inventory accuracy through follow-up on discrepancies, product movement, and warehouse processes
• Promote and enforce safe work practices and ensure team members follow company policies and warehouse safety procedures
• Create a positive, productive, and safe working environment

What You’ll Bring

• 1-2 years of relevant warehouse experience
• Previous experience in a supervisory or team lead capacity
• High school diploma
• Previous experience on counterbalance and end-rider power jacks
• Strong computer and keyboarding skills
• Proficient with Microsoft Office, including Excel

Along with the following Skills & Competencies:

• Excellent verbal and written communication skills
• Strong leadership skills
• Good interpersonal skills and previous experience managing a team
• Customer-centric approach and the ability to manage high client expectations
• Experience working in a fast paced, evolving environment
• Ability to handle high volumes, multiple priorities, and competing tasks
• Good analytical and problem-solving skills
• Demonstrated ability to work independently, take initiative
• Familiarity with warehouse operations including shipping, receiving, and material handling
• Experience with WMS systems
• Knowledge of health & safety regulations and best practices
• Safety related experience specific to MHE, an asset
• Experience working in a unionized environment is an asset

Why people love working for Canada Cartage

• Cohesive team and a positive, hard-working atmosphere.
• Meaningful opportunities for career growth.
• Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
• Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
• Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
• We give back to the communities in which we operate by volunteering and donating to local charities.
• We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.

Come work with an industry leader!

Canada Cartage is committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA). We are determined in meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA at any point in your application or employment duration, please let us know.

We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.