Warehouse Operations Manager

Canada Cartage; Winnipeg; On-site; CAD 85,000 - 110,000; Full time

Benefits offered by this job

Discounted hotels

Car rentals

Entertainment

Gym memberships

Phone plans

Electronics

Job summary

Canada Cartage seeks a Warehouse Operations Manager in Winnipeg, MB to lead a 24/7 operation for multiple clients in a unionized setting. You’ll drive labor planning, implement processes, and manage budgets to hit P&L targets while maintaining service excellence.

Join a growing team where hands-on leadership, team development, and strong communication enable success in a fast-paced logistic environment. Schedule varies; 40+ hours Mon-Fri.

Qualifications

• 5–10 years of experience in warehouse, distribution, or logistics operations (3PL).
• Supervisory or leadership experience with team development.
• Strong customer-facing experience with high-expectation clients.
• Experience in fast-paced, evolving or startup environments preferred.
• Ability to work independently with minimal on-site leadership support.
• Strong problem-solving and quick decision-making skills.
• Familiarity with warehouse operations including shipping, receiving, and material handling.
• Experience with WMS systems.
• Financial acumen with budgeting, cost control, or P&L management.
• Knowledge of health & safety regulations and best practices.
• Proficiency with MS Office (Excel, Outlook, Word, PowerPoint).

Responsibilities

• Lead, coach, and develop a team of supervisors and warehouse staff across a 24/7 operation.
• Develop processes, workflows, and best practices for ongoing operation.
• Involve in hiring, onboarding, and structuring the warehouse team.
• Manage labour planning, scheduling, and performance to meet targets.
• Monitor KPIs and drive continuous improvement for productivity and cost objectives.
• Collaborate with transportation and terminal teams for smooth customer execution.
• Oversee daily warehouse activities and ensure safety compliance.
• Support inventory oversight and system-driven improvements over time.
• Ensure accuracy of WMS inputs and KPI reporting.
• Manage budget responsibilities including labor and expenses to meet P&L targets.
• Foster a positive, communicative, and engaged team environment.

Skills

Warehouse leadership

Team development

Customer service

Independent thinker

Problem solving

Fast-paced adaptability

WMS experience

Budgeting / P&L

Health & safety knowledge

MS Office

Tools

WMS systems

Job description

Career Opportunity

Warehouse Operations Manager

Position Summary

Under the direction of the General Manager, the Warehouse Operations Manager is responsible for managing the day-to-day operations of a multi-client third-party logistics warehouse. This role is accountable for ensuring operational performance, employee management and welfare, and budget targets are achieved within a unionized environment.

The Warehouse Operations Manager will play a critical role in managing ongoing communication, resolving issues, and maintaining a high level of service in a fast-paced and demanding environment.

This is an opportunity to be a part of a successful and growing operation. The role requires a hands-on, self-directed leader who can operate independently while collaborating within a larger team.

The facility is 190,000 sq ft with customers in a variety of industries with close to ~40 full-time employees.

Location: Winnipeg, Manitoba
Schedule: Schedule can vary. Mon - Fri, 40+ hours

What you will do

• Lead, coach, and develop a team of supervisors and warehouse staff across a 24/7 operation
• Support the ongoing development of the operation, including establishing processes, workflows, and best practices
• Participate in the hiring, onboarding, and structuring of the warehouse team, including selection of supervisory staff
• Manage labour planning, scheduling, and performance to meet operational and financial targets
• Monitor KPIs and drive continuous improvement to achieve productivity, service, and cost objectives
• Collaborate with transportation and terminal teams to ensure alignment and smooth execution for customers
• Oversee daily warehouse activities
• Ensure compliance with company policies, safety standards, and regulatory requirements
• Support inventory oversight and accuracy within a primarily manual operation, transitioning to system-supported processes over time
• Ensure accuracy of WMS and KPI inputs
• Manage budget responsibilities including labor, supplies, and operational expenses to meet P&L targets
• Foster a positive team environment with strong communication and engagement

What You’ll Bring

• 5–10 years of experience in warehouse, distribution, or logistics operations; 3PL experience
• Previous experience in a supervisory or leadership role, with a track record of developing teams
• Strong customer-facing experience, with the ability to manage high-expectation clients
• Experience working in fast-paced, evolving, or startup environments is highly preferred
• Demonstrated ability to work independently, take initiative, and operate as a self-starter with minimal on-site leadership support
• Strong problem-solving skills with the ability to make decisions and adapt quickly in a dynamic environment
• Familiarity with warehouse operations including shipping, receiving, and material handling
• Experience with WMS systems
• Financial acumen, with exposure to budgeting, cost control, or P&L management
• Knowledge of health & safety regulations and best practices
• Proficiency with MS Office (Excel, Outlook, Word, PowerPoint)

Key Competencies:

• Strong communication skills (verbal and written), with the ability to interact effectively at all levels
• Customer-centric mindset with a focus on service excellence
• Leadership, coaching, and team-building ability
• Highly organized with strong time management and multitasking skills
• Resilient and adaptable, able to manage competing priorities and a high-demand customer environment
• Collaborative approach with the ability to work cross-functionally

Why people love working for Canada Cartage

• Cohesive team and a positive, hard-working atmosphere.
• Meaningful opportunities for career growth.
• Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
• Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
• Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
• We give back to the communities in which we operate by volunteering and donating to local charities.
• We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.

Why you’ll love Canada Cartage

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

We are a top employer!

• Canada Cartage has been recognized on the Forbes list of Canada’s Best Employers for six straight years in a row.
• Trucking HR has announced that Canada Cartage has again been selected for the 8th year in a row, as one of Canada’s Top Fleet Employers. In addition, we have been recognized as an Employer of Distinction for the 4th year in a row. This serves to reinforce Canada Cartage’s reputation as an employer of high quality.

Come work with an industry leader!

Canada Cartage is committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA). We are determined in meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA at any point in your application or employment duration, please let us know.

We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.