Operations Manager

Harvard Developments Corporation; Edmonton; On-site; CAD 85,000 - 110,000; Full time

Benefits offered by this job

Health benefits

Company vehicle

Pension & RRSP

Scholarship program

Sunshine Days

Job summary

Harvard Developments seeks an Operations Manager for its Retail team in Edmonton, Alberta. You will lead the building maintenance group responsible for over 1 million sq ft of mixed-use facilities, ensuring safety, cleanliness and responsive service.

The role requires 6–8 years of leadership experience, capital project involvement, and strong communication. Harvard offers competitive salary, health benefits, pension and additional perks including a company vehicle and Sunshine Days.

Qualifications

• 6–8 years of operations leadership in building management.
• Experience in large-scale capital projects.
• Strong communication, negotiation and conflict resolution skills.
• Organizational, analytical and decision-making abilities.
• Proficiency with Microsoft Office.

Responsibilities

• Lead building maintenance team to deliver excellent customer experience.
• Oversee safety, risk management and OH&S compliance.
• Coordinate internal and external trades for cost-effective operations.
• Develop annual maintenance plan and support budgeting.
• Recruit and develop staff to align with Harvard’s values.

Skills

Leadership

Customer service

English proficiency

Budgeting

Safety compliance

Problem solving

Tools

Microsoft Office

Job description

6103 Currents Dr NW, Edmonton, AB T6W 2Z4, Canada

Job Description

Posted Wednesday, July 29, 2026 at 7:00 AM

Harvard Developments has an immediate opening for an Operations Manager to join its Retail team in Edmonton, Alberta. Harvard is a full‑service real estate management company based in Western Canada that is recognized for its reputation in leadership, flexibility, quality and performance. The company oversees over 9 million square feet of commercial properties with regional offices in Regina, Calgary, Edmonton and Winnipeg.

The Operations Manager is accountable to lead a team of building maintenance personnel to deliver an exceptional customer experience, while ensuring that more than 1 million square feet of mixed‑use facilities in northern Alberta are well cared for and maintained in a safe and environmentally conscious manner.The Operations Manager will:

• Deliver an exceptional customer experience to all stakeholders within standards established for safety, comfort, cleanliness, responsiveness, follow up and communication;
• Oversee workplace safety, risk management, safety training, OH&S compliance and emergency preparedness;
• Lead, supervise, mentor, schedule and coordinate maintenance teams and external trades to ensure optimal property performance and cost-effective operations.
• Establish & implement the annual maintenance plan, ensure "best value" procurement and contribute to long‑range capital planning, budget preparation and reporting within limits established by the property owner
• Recruit & develop a highly motivated team to excel in achieving Harvard’s vision, mission, promise and values, and the property owner’s expectations.

What you will bring to the job:

• Minimum six to eight years of progressive experience leading building operations teams, with a proven track record of inspiring high performance and fostering a strong customer service culture.
• Proven experience participating in large scale capital projects such as equipment replacement and tenant improvement projects.
• Proficiency in the English language both written and verbal, as well as strong listening, negotiation, collaboration and conflict resolution skills that enable positive and beneficial relationships;
• Demonstrated organizational, analytical, critical thinking, problem solving, decision‑making and attention management abilities to consistently meet deadlines;
• Advanced technological skills in a Microsoft Office workplace environment;
• A high level of commitment to customer service and dependable leadership with availability to respond 24 hours each day except during excused absence; and
• The ability to work independently or collaboratively as circumstances dictate, using personal initiative and sound judgment to achieve desired outcomes schedule and budget.

What you will receive from Harvard:

• Competitive salary and health benefits within the real estate management industry, along with an incentive opportunity, pension & group RRSP;
• Additional benefits including use of company vehicle, children’s scholarship and a wellness program, and 3 Sunshine Days yearly for all Hill Companies employees;
• Strong corporate values in a flexible, performance driven and merit‑based work environment;
• Comprehensive orientation, training, and support; and
• Encouragement of lifelong learning through education and training opportunities.

Harvard provides employees with a challenging work environment encouraging professional growth, innovative thinking, and collaborative work. Our organization respects the principles of work‑life balance and community engagement.

6103 Currents Dr NW, Edmonton, AB T6W 2Z4, Canada