Operations Learning Solutions Architect

Bird Construction; Toronto; On-site; CAD 70,000 - 95,000; Full time

Job summary

Bird Construction seeks an Operations Learning Specialist to design, develop, implement, and evaluate learning solutions that build capability across the organization, reporting to the Sr. Manager, Operations Learning.

You will partner with operations leaders and learning teams to translate requirements into practical learning experiences that drive employee growth and operational excellence. The role involves collaboration with specialists, developers, technologists, and facilitators to deliver

Qualifications

• Minimum five (5) years of experience in learning and development or a related field.
• Experience designing learning solutions using instructor‑led and digital learning.
• Strong instructional design, communication, facilitation, and relationship‑building skills.
• Ability to translate complex information into practical and engaging learning experiences.
• Comfortable with ambiguity and adapting solutions based on stakeholder feedback.

Responsibilities

• Partner with operations leaders and SMEs to understand performance, capability, and learning needs.
• Gather stakeholder input, requirements, context, and learner needs to inform design.
• Design and develop learning solutions using instructor-led, virtual, eLearning, and microlearning approaches.
• Co-create high‑quality learning experiences with cross‑functional teams and external partners.
• Support pilot programs, evaluations, and continuous improvement through feedback.

Skills

Consultation

Collaboration

Performance Needs Analysis

Learning Solution Design

Learning Enablement

Job description

Bird Construction seeks an Operations Learning Specialist to design, develop, implement, and evaluate learning solutions that build capability across the organization, reporting to the Sr. Manager, Operations Learning.

You will partner with operations leaders and learning teams to translate requirements into practical learning experiences that drive employee growth and operational excellence. The role involves collaboration with specialists, developers, technologists, and facilitators to deliver