Operations Lead – 2

IFG International Financial Group Ltd; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading financial institution in Toronto seeks an Operations Lead for a 12-month hybrid contract. The role focuses on supporting production operations within DevOps, requiring strong technical skills in systems administration and database querying. Candidates should hold a Bachelor's degree and have 3-4 years of relevant experience, alongside excellent communication abilities.

Qualifications

• 3-4 years in DevOps or system administration for UNIX (AIX), MS Windows.
• Experience with Tidal for operations.
• Bachelor's degree required.

Responsibilities

• Handle Application Production Operations and support critical Risk Applications.
• Communicate operation status, provide technical training, and document processes.
• Collaborate with teams and actively participate in team huddles.

Skills

DevOps

System Administration

Database Query Execution

Scripting

Technical Communication

Education

Bachelor's degree

Tools

Tidal

Atlassian Confluence

ServiceNow

Job description

Pay Rate: $21 Location: Toronto ON Job Type: Contract Our client, a top banking client in Canada is looking to hireOperations Lead - 2 for their team with a contract for12 Monthswith potential extension. Hybrid - 2 days in Downtown Toronto Office.

Schedule Hours: standard 37.5hrs/week, (might have to support on weekends or nights as required)
Possible OT - Yes

Typical Day in Role:
The DevOps Specialist contributes to the ongoing support and operations for applications within Global Finance and Risk Technologies.

• The incumbent will handle Application Production Operations.
• The incumbent will be a key contact with application development teams to ensure Production operations are automated and efficient.
• Support the Operations of critical Risk Applications such as Bancware (Asset Liability Management -ALM), RCRR, iFRS9, and others.
• assessments into Application Operations Maturity and provide automation improvement recommendations to development teams
• Executing/monitoring Monthly/Quarterly Operations (shift hours will be required)
• Ensuring ongoing communication of Operation status, completing regular status reports and escalating issues, as required.
• As a part of a support team provide excellent services and become a trusted advisor to customers via proactive and enthusiastic social engagement, technical depth and highest level of customer satisfaction in every interaction.
• Recommend and implement improvements, document knowledge in the form of incident notes and technical articles through team's knowledge base and Bank-wide social media. Prepare, coordinate and lead technical trainings for end users and team members.
• Work effectively in a team environment by :

• Collaborating with other team members, internal customers and other bank teams
• Acquiring knowledge from peers as from self-learning.
• Coaching other team/department members on the areas of expertise
• Actively participate in team's huddles

Candidate Requirements/Must Have Skills:

• 3-4 years of experience in DevOps (or) Strong system administration skills for UNIX (AIX), MS Windows
• Experience in using Tidal as a sequencer for operations and big data & hadoop
• Database query execution - MS SQL, Oracle and MS Active directory

Nice-To-Have Skills:

• strong system programming skills, Autosys, Talent and scripting.
• Ability to use modern project and issue management tools (Atlassian Confluence and ServiceNow ) for tracking own tasks and creating documentation/wiki
• Knowledge of Datastage, MS .NET or .NET Core framework and experience with MS TFS collaboration platform as an end user and/or administrator

Soft Skills Required:

• Be able to set ambitious objectives for self and the team
  • Being curious, constantly learning about new trends in IT enterprise technologies especially in the area of AI and DevOps and share the knowledge with end users and team members
• Ability to promote team's services through various internal communication channels - social media (such as Facebook Workplace) or company internal websites.

Education:

• Bachelor's degree

If you are interested in hearing more about this role, please send your updated resume in MS Word format to [e-mail] and mention the "Operations Lead - 2" in the subject line.
Other roles can be viewed at www.ifg-global.com