Operations Coordinator

Government of Alberta; Village of Alberta Beach; Remote; CAD 61,000 - 81,000; Full time

Job summary

The Government of Alberta is seeking an Operations Coordinator responsible for supporting the operational program and maintaining materials for Alberta.ca. This full-time, remote position requires strong interpersonal, communication, customer focus, and time management skills. A 2-year diploma in a related field and relevant experience is necessary.

Benefits

Flexibility in working hours

Professional learning and development

Positive workplace culture

Opportunity to work from home

Qualifications

• Minimum of two (2) years of related progressively responsible experience.
• Experience with change Management, conflict management, project management, or negotiations.

Responsibilities

• Support the delivery of the operational program for Alberta.ca Account.
• Maintain and update operational program materials.
• Manage the operational program content site and stakeholder repository.

Skills

Interpersonal skills

Communication skills

Customer focus

Time management

Attention to detail

Education

2-year post secondary diploma in Information Technology, Public Administration, Business, or Arts

Tools

SharePoint

Job description

Join to apply for the Operations Coordinator role at Government of Alberta

Join to apply for the Operations Coordinator role at Government of Alberta

Job Information

Job Title: Operations Coordinator

Job Requisition ID: 68575

Ministry: Technology and Innovation

Location: Remote across Alberta

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Permanent/Temporary: Permanent

Scope: Open Competition

Closing Date: June 2, 2025

Classification: Program Services 2 (022PSA)

Salary: $2,345.14 to $3,076.28 bi-weekly ($61,208 - $80,290/year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx

The Digital Design and Delivery (DDD) division within the Ministry of Technology and Innovation (TI) leads the development of the next generation of digital public services for the GoA. DDD partners with other departments to deliver products, platforms and services that are better, faster, and easier, through modern user-centered agile processes. DDD offers potential candidates a unique opportunity to work on meaningful challenges that transform government and positively impact Albertans.

The Platforms branch within DDD is accountable for supporting ministry programs through the planning, development, delivery and operations of user-centered common platform services. The branch builds and develops common platforms and data services that enable product teams to deliver working software that meets the needs of their users.

Role Responsibilities

The Platforms branch is looking for an Operations Coordinator. This position reports to the Manager, Product Operations.

The Responsibilities Of This Role Include

• Supporting the delivery of the operational program (onboarding, change management, stakeholder lifecycle, offboarding) for Alberta.ca Account and related products.
• Maintaining and updating operational program materials, under the guidance of the Operations Advisor and Manager, Product Operations.
• Managing the operational program content site and stakeholder repository (e.g., SharePoint, Wiki).
• Acting as secretariat monthly meetings with the Alberta.ca Account Contact Centre to identify emergent issues.
• Assisting the unit / branch to achieve goals in line with Department and government priorities and stakeholder needs.
  
  

To Be Successful In This Position, You Will Demonstrate

• Strong interpersonal and communication skills.
• Strong customer focus.
• Ability to prioritize work issues in real time.
• Efficient time management skills.
• Strong attention to detail.
  
  

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf .

• Creative Problem Solving: Ability to assess options and implications in new ways to achieve outcomes and solutions.
• Agility: Ability to anticipate, assess, and readily adapt to changing priorities, manage resilience in times of uncertainty and effectively work in a changing environment.
  
  

Qualifications

Requirements:

• A 2-year post secondary diploma in a related field such as Information Technology, Public Administration, Business, or Arts plus a minimum of two (2) years of related progressively responsible experience.
• Experience with change Management, conflict management, project management, or negotiations.
  
  

Equivalencies

• A related bachelors degree with no direct experience; or
• A related one-year certificate and a minimum of three (3) years of related experience; or
• A minimum of four (4) years of related experience.
  
  

Assets

• SharePoint Administrator experience.
  
  

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards .

Notes

Term of Employment: Permanent, Full-time position

Hours of Work: 7.25 hours daily / 36.25 weekly – Monday to Friday

Location: Remote across Alberta

This position is eligible for remote work. You must reside in Alberta to work remotely.

Final candidates may be required to undergo a security screening.

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Additional Information

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.
  
  

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles , for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)( https://www.alberta.ca/international-qualifications-assessment.aspx ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information ( https://canalliance.org/en/default.html ).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Michelle Elliott at [e-mail] .

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Government Administration

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