Operations Coordinator

Nada Holdings, Inc.; Milton; On-site; Full time

Job summary

A leading company in transportation solutions is seeking an Operations Coordinator in Milton. This role involves managing rental operations, maintaining trailer inventories, and providing exemplary customer service. Competitive pay and comprehensive benefits including vacation, healthcare coverage, and team events are offered.

Benefits

Paid Vacation and Personal Days

Health, Dental, & Travel Medical Coverage

Healthcare Spending Account up to $500

Awards and Employee Referral Programs

Company Team Events

Qualifications

• Strong customer service skills and ability to prioritize tasks.
• Intermediate computer skills are essential.
• Organizational skills need to be excellent.

Responsibilities

• Oversee the rental counter and administration operations.
• Maintain and document on-site inventories of trailers.
• Liaise with Service Department regarding trailer repairs.

Skills

Customer service

Organizational skills

Ability to multitask

Knowledge of transportation industry

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Operations Coordinator

Transportation Equipment Network (TEN) is proud to be the North American leader in transportation equipment and solutions. We’re full-service and fully loaded with an industry-leading diverse fleet of over 80,000 trailers and a support network of 240 service bays, 118 mobile service trucks, and 430+ skilled mechanics. Equipped with decades of knowledge and experience, incredible customer track records, and a sharp perspective on the future of the industry, TEN offers full-service trailer solutions that keep businesses moving forward.

Across North America, our growing team of over 1,000 dedicated professionals is creating exceptional experiences at every step. As a part of our comprehensive offerings, we provide trailer leasing, rental options, sales, and storage solutions. Our proficient technicians, equipped with extensive expertise, perform top-tier service, maintenance, and repairs in our state-of-the-art facilities. Additionally, we also offer 24/7 roadside assistance, guaranteeing prompt support whenever it’s required.

We believe in investing in our employees. That's why we offer a range of attractive and distinctive benefits to reward your exceptional skills and dedication:

Benefits and Pay Details

• Starting at $22 per hour, based on experience

• Paid Vacation and up to 5 Personal Days Annually

• Health, Dental, & Travel Medical Coverage

• Life/Dependent Life and AD&D Insurance, LTD Benefits

• Up to $500 Healthcare Spending Account

• Awards Program and Employee Referral Program

• Company Team Events

As an Operations Coordinator in Milton, you will oversee the rental counter and administration to ensure streamlined and customer-focused operations day to day.

Specific responsibilities include:

• Maintain and document on-site inventories of trailers and communicate findings to operations team daily, primarily through Yard Checks

• Liaise with the Service Department to ensure trailers requiring repairs are processed

• Provide information about rental items, such as availability, operation, or description of trailers to customers/sales/operations team

• Answer and follow up on all telephone inquiries from customers/sales/operations team regarding trailer inventory and receive orders.

Qualifications:

• Knowledge of trailer/transportation industry is an asset.

• Intermediate computer skills, including Microsoft Office applications.

• Strong customer service skills, ability to prioritize and multitask, and excellent organizational skills.

While we appreciate every application, only candidates selected for an interview will be contacted due to the high volume of submissions

TEN Canada Ltd. supports diversity, and we are proud to be an equal opportunity employer. We are committed to creating an accessible and inclusive environment for all employees and applicants. If you require accommodation during the recruitment process, please let us know and we will work with you to meet your needs.