Operations Coordinator

STAT Climate Control Solutions LTD.; Calgary; Presencial; CAD 45.000 - 60.000; Jornada completa

Descripción de la vacante

STAT Climate Control Solutions LTD. in Calgary is seeking an Operations Coordinator to support the Operations Manager and service team by coordinating technicians, dispatching calls, and maintaining project records.

You will communicate with customers, assist with work orders, inventory coordination, and vendor communication, helping keep HVAC and service projects on schedule. Applicants should have dispatcher/coordinator/office manager experience, strong organization, and proficiency with

Formación

• Experience as a coordinator/dispatcher/office manager.
• HVAC/construction/service industry experience asset.
• Strong organizational and scheduling skills.
• Excellent communication and customer service abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and general business software.
• Detail-oriented with strong problem-solving ability.

Responsabilidades

• Coordinate daily schedules for technicians and service teams.
• Dispatch service calls and ensure timely communication with field staff.
• Support operations manager with job tracking, scheduling, and workflow planning.
• Assist with work order creation, job documentation, and service reports.
• Maintain accurate operational records, files, and internal documentation.
• Communicate with customers regarding service appointments and updates.
• Assist with purchase orders, parts coordination, and vendor communication.
• Support inventory tracking and coordination with warehouse/truck stock.
• Help ensure projects and service jobs stay organized and on schedule.
• Provide general office coordination support to operations and leadership.

Conocimientos

Scheduling

Communication

Office software

Herramientas

Microsoft Office

Descripción del empleo

The Role

The Operations Coordinator plays a key role in supporting the Operations Manager and service team. This role focuses on coordinating technicians, dispatching service calls, supporting project administration, maintaining operational records, and ensuring excellent customer communication. The ideal candidate has prior experience working as a dispatcher, coordinator, or office manager in a service‑based or construction environment.

Key Responsibilities:

• Coordinate daily schedules for technicians and service teams.
• Dispatch service calls and ensure timely communication with field staff.
• Support operations manager with job tracking, scheduling, and workflow planning.
• Assist with work order creation, job documentation, and service reports.
• Maintain accurate operational records, files, and internal documentation.
• Communicate with customers regarding service appointments and updates.
• Assist with purchase orders, parts coordination, and vendor communication.
• Support inventory tracking and coordination with warehouse/truck stock.
• Help ensure projects and service jobs stay organized and on schedule.
• Provide general office coordination support to operations and leadership.

Qualifications:

• Previous experience as a coordinator, dispatcher, or office manager.
• Experience in HVAC, construction, mechanical, or service industries is an asset.
• Strong organizational and scheduling skills.
• Excellent communication and customer service abilities.
• Ability to manage multiple priorities in a fast‑paced environment.
• Proficiency with Microsoft Office and general business software.
• Detail‑oriented with strong problem‑solving ability.