Operations Associate — Fintech & Crypto Payments

Overchain; Toronto; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Growth opportunities

Exposure to stablecoin settlement

Early in a high-growth company

Job summary

Overchain is seeking an Operations Associate in Toronto to support day-to-day fiat and stablecoin payment operations, reconciliation, onboarding, compliance workflows, and reporting. You will liaise with Canadian and international partners and help test new platform features before launch.

With 1–3 years in payments, fintech, or financial operations, you will contribute to KYB/KYC workflows, regulatory reporting, and cross-functional process improvements.

Qualifications

• 1 to 3 years' experience in payments, fintech or financial operations.
• Strong reconciliation knowledge and good attention to detail.
• Understanding of payment flows (incoming and outgoing, settlement, ledgers).

Responsibilities

• Handle day-to-day operational tasks across fiat and stablecoin payment flows.
• Support wallet creation, crypto send and receive processes, and transaction monitoring.
• Manage operational inboxes, client queries and cross-team requests.
• Track incidents and coordinate with tech teams when needed.
• Perform daily fiat and crypto reconciliations, investigating breaks and raising queries.
• Assist with settlement processes, batch checks and balance confirmations.
• Produce operational reports for management, compliance and finance.
• Support KYB and KYC workflows through Sumsub and linked providers.
• Help ensure documentation, checks and approvals meet FINTRAC and wider regulatory expectations.
• Maintain accurate records and assist with Travel Rule, blockchain screening and regulatory reporting tasks, including large virtual currency transaction reports.
• Test new features with our product and engineering teams.
• Suggest and implement improvements to operational processes and documentation.
• Help maintain SOPs, runbooks and training materials.
• Assist with configuration of internal tools (HubSpot, Make.com workflows and similar).
• Work closely with Operations, Compliance, Product, Engineering and external vendors across Canada and the UK.
• Coordinate with Canadian banking partners, liquidity providers and technical integrators.
• Support ad-hoc projects as the platform scales.

Skills

Reconciliation

Payments knowledge

Operational excellence

Tools

HubSpot

Make.com

Sumsub

Chainalysis

APIs

Job description

Overchain is seeking an Operations Associate in Toronto to support day-to-day fiat and stablecoin payment operations, reconciliation, onboarding, compliance workflows, and reporting. You will liaise with Canadian and international partners and help test new platform features before launch.

With 1–3 years in payments, fintech, or financial operations, you will contribute to KYB/KYC workflows, regulatory reporting, and cross-functional process improvements.