Operations Associate, Financial Services (Flexible Workstyles)

Raymond James Ltd.; Vancouver; On-site; CAD 55,000 - 60,000; Full time

Job summary

Raymond James Ltd. is seeking an Operations Associate to support the Private Client Group's business operations in Canada, coordinating with US-registered advisors and sales staff.

The role focuses on cross-department collaboration, training on Pershing platforms, and driving process improvements for efficient service delivery. Ideal candidates will have a university degree, 5 years in financial services, and comfort with MS Office.

Qualifications

• A university degree or equivalent.
• 5 years of financial services brokerage industry experience.
• Experience as a Sales Associate or Sales Assistant is an asset.
• Microsoft Office with a willingness and ability to learn new applications.
• Work within deadlines in a high-volume and demanding environment while maintaining a high level of service and an imperative attention to detail.
• Exercise tact and discretion in the handling of confidential information.
• Communicate proficiently in French is an asset.
• Willingness and ability to obtain the necessary US (FINRA) SIE and Series 7 licensing exams within a reasonable timeframe.

Responsibilities

• Work closely with internal RJL partners to support the RJLU PCG business: Operations, Compliance, Branch Supervision, Finance, I.T., Marketing, PCG Services, Registrations and other departments as required.
• Assist in the training and support of Financial Advisors and Sales Associates on the use of Pershing’s introducing firm platform and identify and follow up on opportunities for support and training.
• Proactively evaluate and seek to improve the support process from best practices and lessons learned and will “own” all issues to full resolution.
• Follow up to ensure resolution and completion of tasks; and
• Other duties as assigned.

Skills

Financial services experience

Microsoft Office

Attention to detail

Communication skills

French is an asset

Education

University degree or equivalent

Tools

Microsoft Office

Job description

Raymond James Ltd. is seeking an Operations Associate to support the Private Client Group's business operations in Canada, coordinating with US-registered advisors and sales staff.

The role focuses on cross-department collaboration, training on Pershing platforms, and driving process improvements for efficient service delivery. Ideal candidates will have a university degree, 5 years in financial services, and comfort with MS Office.