Operations Associate (RJLU)

Raymond James Financial; Vancouver; Hybrid; CAD 55,000 - 60,000; Full time

Benefits offered by this job

Health benefits

RRSP Matching Program

Employee Stock Purchase Plan

Paid Time Off

Volunteer Days

Discretionary Bonuses

Tuition Reimbursement

Job summary

Raymond James Ltd. is seeking an Operations Associate to support the RJLU Private Client Group in Canada, coordinating with internal partners and assisting US-resident client activities. The role requires attention to detail and strong coordination across departments.

The position offers growth through training, licensing progression (FINRA exams), and opportunities to contribute to process improvements. A university degree and financial services experience are preferred.

Qualifications

• 5 years of financial services brokerage industry experience.
• Experience training/supporting Financial Advisors and Sales Associates.
• Ability to manage deadlines in a high-volume environment.

Responsibilities

• Work with RJL partners to support the RJLU PCG business (Operations, Compliance, Finance, IT, Marketing, Registrations).
• Assist in training Financial Advisors and Sales Associates on the Pershing platform and related opportunities.
• Proactively evaluate and improve support processes and own issues to resolution.
• Follow up to ensure resolution and complete tasks.
• Other duties as assigned.

Skills

Financial services experience

MS Office

Communication skills

French language (asset)

Education

University degree or equivalent

Tools

Pershing platform

Job description

Job Description - Operations Associate (RJLU) (2600538)

Operations Associate (RJLU) - 2600538

At Raymond James,wedevelop,wecollaborate,wedecide,wedeliver, andweimprove together.

Raymond James Ltd. is Canada's leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

Operations Associate

Job Summary

Working directly with the Raymond James (USA) Ltd. ("RJLU") Senior Management Team, this individual will support the RJLU Private Client Group ("PCG") business operations in Canada, acting as the primary point of contact for FINRA-registered Financial Advisors and Sales Associates who manage U.S.-resident client activities. This role will include assistance with respect to related Projects and Operations initiatives as assigned.

Essential Duties and Responsibilities

• Work closely with internal RJL partners to support the RJLU PCG business: Operations, Compliance, Branch Supervision, Finance, I.T., Marketing, PCG Services, Registrations and other departments as required;


• Assist in the training and support of Financial Advisors and Sales Associates on the use of Pershing’s introducing firm platform and identify and follow up on opportunities for support and training;


• Proactively evaluate and seek to improve the support process from best practices and lessons learned and will "own" all issues to full resolution;


• Follow up to ensure resolution and completion of tasks; and


• Other duties as assigned.

What can you expect from us?

Our most important investment is in people. Upon eligibility, Raymond James Ltd offers flexible workstyles,a competitive compensation and benefits package. Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more! We also support internal promotion and community involvement.

What do we expect from you?

• A university degree or equivalent;


• 5 years of financial services brokerage industry experience


• Experience as a Sales Associate or Sales Assistant is an asset.


• Microsoft Office with a willingness and ability to learn new applications;


• Work within deadlines in a high-volume and demanding environment while maintaining a high level of service and an imperative attention to detail;


• Exercise tact and discretion in the handling of confidential information; and


• Communicate proficiently in French is an asset.

Licenses/Certifications

• Willingness and ability to obtain the necessary US (FINRA) SIC and Series 7 licensing exams within a reasonable timeframe.

We encourage our associates at all levels to:

• Grow professionally and inspire others to do the same


• Work with and through others to achieve desired outcomes


• Make prompt, pragmatic choices and act with the client in mind


• Take ownership and hold themselves and others accountable for delivering results that matter


• Contribute to the continuous evolution of the firm

We encourage our associates at all levels to:

• Grow professionally and inspire others to do the same


• Work with and through others to achieve desired outcomes


• Make prompt, pragmatic choices and act with the client in mind


• Take ownership and hold themselves and others accountable for delivering results that matter


• Contribute to the continuous evolution of the firm

Salary Range:

$55,000 - 60,000 annually, in addition to competitive performance bonuses/incentives.

Actual compensation will be determined based on skills, experience, internal equity, and other job requirements.

This posting is for an existing vacancy.

At Raymond James - we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Here at Raymond James we demonstrate our commitment to ensuring equal opportunities for all candidates. To request accommodations, candidates are instructed to contact Human Resources via email at [e-mail]. By reaching out to this email address, candidates can communicate their specific requirements and discuss the necessary accommodations they may need to participate fully in the recruitment process.

We may use automated or AI-enabled tools to support parts of our recruitment and screening process, including screening, assessing or selecting applicants where applicable. These tools help us review applications efficiently, but they do not replace human decision-making.

Raymond James Ltd. is a member of the Investment IndustryRegulatory Organization of Canada (IIROC) and of the Canadian Investor ProtectionFund (CIPF). Customers' accounts are protected by the Canadian Investor ProtectionFund within specified limits. A brochure describing the nature and limits ofcoverage is available upon request or at . 3Macs, MacDougall,MacDougall & MacTier and Raymond James Correspondent Services are divisions ofRaymond James Ltd. Raymond James Ltd. is an integrated financial services firm. Itssubsidiaries, Raymond James Investment Counsel Ltd., Raymond James FinancialPlanning Ltd., Raymond James Trust (Canada) and Raymond James Trust (Québec) Ltd.are not members of the IIROC or the CIPF. Please consult each subsidiary's webpagesfor applicable corporate, regulatory or membership information.www.cipf.ca