Operations Assistant - Retirement and Long-Term Care

Kaizen Lab Inc.; Midland; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Pension plan

Tuition assistance

Career development

Awards & recognition

Employee discounts

Job summary

Jarlette Health Services is seeking an Operations Assistant for Retirement and Long-Term Care to provide comprehensive administrative and coordination support across the Retirement Communities division. This on-site role in Midland ON will assist lodge operations, meetings, and regulatory documentation, while supporting the Long-Term Care operations as needed.

The ideal candidate will have post-secondary education in business or office administration, strong organizational skills, and experience

Qualifications

• Post‑secondary education in business, office administration or a related discipline is preferred; an equivalent combination of education and relevant experience may be considered.
• Administrative or coordination experience in a professional office environment is required.
• Experience providing administrative support with a proven ability to seamlessly support remote team members and coordinate operations across multiple geographic locations is a strong asset.
• A proven ability to navigate and collaborate with regional, provincial, and federal government entities is a strong asset.
• Proficiency with Google Workspace, Microsoft Office, electronic spreadsheets, shared drives/cloud environments and electronic file management.
• Strong written and verbal communication skills with a professional, service‑oriented approach.
• Excellent organization, time‑management and multi‑tasking skills, with the ability to manage competing priorities and work independently.
• Keen attention to detail, resourcefulness, flexibility and the ability to exercise discretion with confidential information.
• Demonstrated commitment to ongoing education and continuous improvement.
• Administrative experience in retirement homes, long‑term care, seniors living, health care or another regulated multi‑site environment is an asset.
• Familiarity with regulatory reporting, document control, contracts and electronic systems used in health care is an asset.
• Ability to manage sensitive operational information and time‑sensitive regulatory documentation with accuracy.

Responsibilities

• Provide primary comprehensive administrative and coordination support to the Retirement Communities division.
• Support lodge operations, divisional meetings, quality tracking, contracts, regulatory documentation, development and capital projects, onboarding, conferences and operational resources.
• Provide secondary administrative and coordination support to the Long-Term Care Operations division, helping meet regulatory requirements and support leadership.

Skills

Administrative experience

Communication skills

Organization & time management

Coordination across locations

Education

Post-secondary education in business/office admin

Tools

Google Workspace

Microsoft Office

Electronic spreadsheets

Job description

Operations Assistant - Retirement and Long-Term Care

Status: Permanent Full-Time

Location: On site at 658 King Street, Midland ON

Existing Vacancy

Jarlette Health Services is a family-centric organization that has built a tradition of excellence in making an outstanding difference in the lives of the residents, families, employees, and communities it serves. As a proudly Canadian organization, with 14 Long Term Care Homes and 7 Retirement Lodges across Ontario, Jarlette Health Services has established itself as an industry leader with over 50 years of experience in the dynamic senior care sector.

Reporting to the Director of Retirement Communities, the Operations Assistant, Retirement and Long-Term Care Operations provides primary comprehensive administrative and coordination support to the Retirement Communities division. The role supports lodge operations, divisional meetings, quality tracking, contracts, regulatory documentation, development and capital projects, onboarding, conferences and operational resources to help the division operate consistently and support its lodges effectively. The role provides secondary administrative and coordination support to the Long-Term Care Operations division. The role supports divisional leadership, home-facing processes, regulatory and operational reporting, contracts, meetings, surveys, records, onboarding and quality/compliance activities to help the division and its homes operate consistently and meet organizational and regulatory requirements.

The following traits and qualifications are required:

• Post‑secondary education in business, office administration or a related discipline is preferred; an equivalent combination of education and relevant experience may be considered.
• Administrative or coordination experience in a professional office environment is required.
• Experience providing administrative support with a proven ability to seamlessly support remote team members and coordinate operations across multiple geographic locations is a strong asset.
• A proven ability to navigate and collaborate with regional, provincial, and federal government entities is a strong asset.
• Proficiency with Google Workspace, Microsoft Office, electronic spreadsheets, shared drives/cloud environments and electronic file management.
• Strong written and verbal communication skills with a professional, service‑oriented approach.
• Excellent organization, time‑management and multi‑tasking skills, with the ability to manage competing priorities and work independently.
• Keen attention to detail, resourcefulness, flexibility and the ability to exercise discretion with confidential information.
• Demonstrated commitment to ongoing education and continuous improvement.
• Administrative experience in retirement homes, long‑term care, seniors living, health care or another regulated multi‑site environment is an asset.
• Familiarity with regulatory reporting, document control, contracts and electronic systems used in health care is an asset.
• Ability to manage sensitive operational information and time‑sensitive regulatory documentation with accuracy.

Our offer to you may also include:

• Health, Welfare and Dental Benefits
• Pension program where we match contributions and invest in your future
• Assistance with tuition
• Skill development and internal advancement = growth in your career
• Awards and recognition programs and team appreciation events
• Exclusive discounts on products,services and travel

Please note, all applicants must be legally entitled to work in Canada. Employment with Jarlette Health Services will be contingent on proof of vaccination against COVID-19, a screening for tuberculosis, two positive references and, prior to starting at the location, a receipt of a current criminal reference check, including vulnerable sector screening.

Jarlette Health Services is an equal opportunity employer and will accommodate individuals with disabilities through each stage of the recruitment process. Should you require an accommodation, please let us know.

All aspects of the hiring process, from application review to final selection, are conducted by our hiring team without the use of AI.

We thank all applicants for their interest. However, only those selected for further consideration will be contacted.

Please see our other job opportunities here: Jarlette Health Services