Operations and Customer Service Support Agent.

Electromega Ltée/Ltd; Candiac; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Rapid onboarding

Job summary

Electromega Ltée/Ltd is seeking an organized, proactive professional to support our teams and drive efficient operations in a dynamic technical environment.

You will handle orders, coordinate returns and shipments, prepare quotes, and liaise with customers, suppliers, and partners while supporting procurement and internal processes. A strong emphasis on communication and multitasking is essential.

Qualifications

• Experience in customer service, coordination, or administrative support.
• Excellent communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Team spirit, autonomy, and attention to detail.

Responsibilities

• Follow up on orders and customer files
• Coordinate equipment returns, repairs, and shipments
• Prepare quotes and various administrative documents
• Communicate with customers, suppliers, and partners
• Support procurement activities and internal operations

Skills

Customer service

Coordination

Organizational skills

Multitasking

Team spirit

Autonomy

Education

Linguistics

Job description

Do you enjoy being at the heart of the action, helping customers, and getting things done?

At Electromega, we are looking for an organized, proactive individual known for their excellent customer service skills to support our teams and contribute to the success of our operations.

Your daily tasks

• Follow up on orders and customer files
• Coordinate equipment returns, repairs, and shipments
• Prepare quotes and various administrative documents
• Communicate with customers, suppliers, and partners
• Support procurement activities and internal operations

What We We Are Looking For

• Experience in customer service, coordination, or administrative support
• Excellent communication and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Team spirit, autonomy, and attention to detail

What We Offer

• A varied and stimulating position in a dynamic technical environment
• A competitive salary and comprehensive benefits package
• A committed, professional team that is always ready to help each other
• Rapid onboarding and training tailored to your success

Requirement

Linguistics

Knowledge of English is required as the successful candidate will communicate with clients, suppliers, and partners located outside of Quebec, as well as consult technical documentation, equipment manuals, and software available only in English.

Do you enjoy challenges, teamwork, and days that are never the same?