Operations Administrator: Client Service & Compliance

Olympia; Calgary; On-site; CAD 42,000 - 56,000; Full time

Job summary

Olympia is seeking an Administrator to perform account administration and process client transactions with accuracy and timeliness. You will work in a team to maintain files and ensure all documentation follows Olympia guidelines.

Qualifications include a high school diploma, familiarity with AML policies, proficiency in Outlook and MS Office, and excellent communication. Bilingual French-English is an asset; prior administration or financial experience is preferred.

Qualifications

• Requires knowledge of AML policies and procedures.
• Proficient in Outlook and Microsoft Office applications.
• Maintain a processing accuracy of 95% or higher.
• Strong communication skills with customers and team.
• French-English bilingual is an asset.
• Criminal background check is required.

Responsibilities

• Maintain complete client files and ensure documentation is in order.
• Review documents for accuracy, process openings, purchases, and updates.
• Escalate transactions to team members as needed.
• Stay up to date on Olympia products and regulatory requirements.
• Ensure efficient business processes and timely client commitments.
• Assist with training of new and existing team members.
• Participate in projects and team meetings.
• Execute day-to-day operational activities with reliability.

Skills

AML policies

Microsoft Office

Attention to detail

Strong communication

Bilingual French-English

Customer service

Education

High school diploma

Post-secondary education in business administration

Business administration degree

Tools

Outlook

Microsoft Office

Job description

Olympia is seeking an Administrator to perform account administration and process client transactions with accuracy and timeliness. You will work in a team to maintain files and ensure all documentation follows Olympia guidelines.

Qualifications include a high school diploma, familiarity with AML policies, proficiency in Outlook and MS Office, and excellent communication. Bilingual French-English is an asset; prior administration or financial experience is preferred.