Operational Risk Manager — Investments & AI Governance

Sun Life; Kitchener; Hybrid; CAD 80,000 - 128,000; Full time

Benefits offered by this job

Flexible Benefits

Sabbatical program

Hybrid work model

Best Workplace in Canada 2026

Job summary

Sun Life is seeking a Manager, Operational Risk to lead first-line risk activities for Sun Life Global Investments and Investment Solutions. You will partner with Canadian leadership and risk officers to assess risks, strengthen controls, and drive risk-informed decisions.

The role requires strong analytical skills, experience in asset management, and a practical risk mindset to deliver concise insights and ensure risk appetite alignment.

Qualifications

• Minimum 5 years of experience in risk management in financial services.
• Solid knowledge of asset management, mutual funds and insurance-based wealth products.
• Strong analytical and communication skills; ability to influence stakeholders.

Responsibilities

• Lead first-line operational risk activities for SLGI/Investment Solutions.
• Assess risk and control effectiveness across portfolios; identify gaps.
• Deliver risk reporting, insights, and governance materials.
• Coach risk consultants and partner with project teams on risk steps.
• Support AI/GenAI governance and risk management initiatives.
• Coordinate issue management and remediation tracking with business partners.
• Present risk insights and remediation progress to Risk Steering Committees.
• Support internal/external audits and regulatory reviews.
• Collaborate with second-line risk and compliance stakeholders.

Skills

Risk management

Asset management

Regulatory knowledge

Analytical skills

Stakeholder management

Education

Bachelor’s degree in Risk Management, Business, Finance, Accounting, or related

Tools

CRM/CRMA/FRM

Job description

Sun Life is seeking a Manager, Operational Risk to lead first-line risk activities for Sun Life Global Investments and Investment Solutions. You will partner with Canadian leadership and risk officers to assess risks, strengthen controls, and drive risk-informed decisions.

The role requires strong analytical skills, experience in asset management, and a practical risk mindset to deliver concise insights and ensure risk appetite alignment.