OpenShift SRE: Production Reliability & Automation

Capgemini; Toronto; On-site; CAD 79,000 - 101,000; Full time

Job summary

Capgemini is seeking a Production Support Engineer to join the Commercial Line of Business in Toronto, Ontario. The role focuses on monitoring, incident response, automation, and reliability of critical production systems.

You will work with cloud platforms, Dynatrace, Kubernetes, and scripting languages while collaborating with developers and operations to ensure uptime and scalable infrastructure.

Qualifications

• 10+ years of experience in production support handling production incidents.
• Proficient with cloud platforms and command line interfaces.
• Experience with monitoring, incident response, automation, and release engineering.

Responsibilities

• Monitoring and Alerting: Implement and maintain monitoring systems to proactively identify potential issues and alert engineers to problems before they impact users.
• Incident Response: Respond to incidents and outages, diagnose problems, and implement solutions to minimize downtime and restore service.
• Automation: Automate repetitive tasks and processes to improve efficiency and reduce manual effort.
• Infrastructure Management: Manage and maintain the underlying infrastructure, including servers, networks, and cloud resources.
• Capacity Planning: Plan for future capacity needs to ensure systems can handle anticipated workloads.
• Release Engineering: Develop and maintain processes for deploying software updates and releases.
• Collaboration: Work closely with developers, operations teams, and other stakeholders to ensure system reliability and availability.
• Documentation: Maintain clear and concise documentation of systems, processes, and procedures.
• Continuous Improvement: Identify areas for improvement and implement changes to enhance system reliability and performance.

Skills

OCP Cloud Platform

Dynatrace

Windows

Linux

Shell Scripting

Python

PowerShell

SQL

MongoDB

Kubernetes

Disaster Recovery

Tools

Dynatrace

Windows

Linux

Shell Scripting

Python

PowerShell

SQL

MongoDB

Kubernetes

Job description

Capgemini is seeking a Production Support Engineer to join the Commercial Line of Business in Toronto, Ontario. The role focuses on monitoring, incident response, automation, and reliability of critical production systems.

You will work with cloud platforms, Dynatrace, Kubernetes, and scripting languages while collaborating with developers and operations to ensure uptime and scalable infrastructure.