SRE & Production Reliability Engineer — Hybrid

Tangerine Bank; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading digital bank in Toronto is seeking a qualified SRE & Production Support professional to enhance their technology solutions. You will manage team workflows, ensure timely resolution of production issues, and be integral in system performance optimization. The ideal candidate has strong problem-solving skills and experience with cloud-based software stacks, particularly Google Cloud Platform (GCP). Join us to redefine banking for Canadians.

Benefits

Access to online and in-person courses

Flexible workspace

Diverse and inclusive team environment

Comprehensive benefits package

Qualifications

• 2-4 years of experience in developing and/or supporting complex, large-scale customer-facing platforms.
• Strong understanding of networking concepts including TCP/IP, DNS, and HTTP protocols.
• Experience with cloud services and platforms, particularly GCP.
• Familiarity with scripting languages like Ansible or Terraform.

Responsibilities

• Manage team workflow and maximize business efficiencies.
• Supervise IT Support team and enhance customer support.
• Resolve production issues within SLAs and oversee customer requests.
• Monitor system health and manage application performance.
• Lead on-call support efforts and incident management.

Skills

Multi-tier applications

Microservices (Docker, Kubernetes)

Cloud monitoring software

Networking concepts (TCP/IP, DNS)

Scripting languages (Ansible, Terraform)

Incident management

Code versioning (Git)

Automated production monitoring

Problem-solving skills

Communication skills

Tools

GCP

Splunk

Ansible

Dynatrace

Service now

JIRA

Confluence

Job description

A leading digital bank in Toronto is seeking a qualified SRE & Production Support professional to enhance their technology solutions. You will manage team workflows, ensure timely resolution of production issues, and be integral in system performance optimization. The ideal candidate has strong problem-solving skills and experience with cloud-based software stacks, particularly Google Cloud Platform (GCP). Join us to redefine banking for Canadians.