Onsite Program Assistant, Employment Services

WoodGreen Community Services; Toronto; On-site; CAD 46,067 - 56,304; Full time

Benefits offered by this job

Inclusive and diverse work environment

Opportunities for professional development

Job summary

A community service organization in Toronto is looking for a Program Assistant to provide administrative support within their Integrated Employment Services team. The role involves ensuring smooth day-to-day operations, assisting clients, and maintaining excellent customer service. Ideal candidates will have a college diploma and at least 2 years of relevant experience. This full-time position emphasizes interpersonal communication, organization, and computer literacy, with responsibilities including data entry, front desk coverage, and appointment scheduling.

Qualifications

• Minimum 2 years of experience in an administrative or program support role.
• Experience preferably in a social services or employment services environment.

Responsibilities

• Perform general administrative tasks including data entry and filing.
• Enter invoices into the organization's system ensuring standard operating procedures.
• Provide front desk coverage, greet clients and handle inquiries.
• Schedule and manage intake appointments and handle cancellations.

Skills

Interpersonal skills

Organization and time management

Attention to detail

Compassion and sensitivity

Computer literacy

Education

College diploma or certificate in Office Administration, Business, Social Services

Tools

Microsoft Office Suite

CRM systems

Job description

A community service organization in Toronto is looking for a Program Assistant to provide administrative support within their Integrated Employment Services team. The role involves ensuring smooth day-to-day operations, assisting clients, and maintaining excellent customer service. Ideal candidates will have a college diploma and at least 2 years of relevant experience. This full-time position emphasizes interpersonal communication, organization, and computer literacy, with responsibilities including data entry, front desk coverage, and appointment scheduling.