Onsite Maintenance Supervisor – HVAC & Safety Leader

Greystar Worldwide, LLC; Toronto; On-site; CAD 70,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability & Life insurance

Paid time off

RRSP match

Employee assistance program

Sabbatical after 10 years

Pet insurance

Education assistance

Parental leave top-up

Job summary

Greystar Worldwide, LLC is seeking a Maintenance Supervisor to oversee and perform technical work ensuring buildings, grounds, amenities, and common areas meet high standards of cleanliness, safety, and functionality. You will manage work orders, coordinate make-ready processes, supervise a maintenance team, and enforce safety policies across a large residential community.

The role requires HVAC, plumbing, electrical, and construction knowledge, plus strong communication and leadership skills.

Qualifications

• High school diploma or equivalent; trade certification or technical training considered an asset.
• 3+ years of experience in a residential building maintenance or facilities operations role.
• Proven experience in a leadership role within the real estate industry.
• Demonstrated ability to lead by example and work hands-on alongside a maintenance team.
• Advanced knowledge of HVAC, plumbing, electrical systems, and general construction, with a background in construction, HVAC, and plumbing highly preferred.
• Strong understanding of the Ontario Fire Code, Building Code, Canadian Electrical Code, Occupational Health and Safety Act, and other relevant legislation.
• Strong financial acumen and analytical skills.
• Excellent communication and negotiation abilities.
• Ability to create and manage stakeholder relationships.
• Ability to prioritize tasks and adapt to changing operational demands.
• Computer literacy, including proficiency in MS Office and other relevant software.
• Knowledge of current market trends and regulatory requirements.
• Must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays.

Responsibilities

• Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
• Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
• Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
• Maintains adequate inventory of spare parts and maintenance materials and works with Property Manager to order supplies and tools as needed to stay within budgetary guidelines.
• Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
• Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
• Conducts regularly scheduled Greystar safety meetings, ensures all Safety Data Sheets (SDSs) are current and readily accessible, and keeps up to date on all OHSA, CCOHS, and other safety related laws and requirements to ensure community compliance.
• Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.

Skills

Leadership

Communication

Problem solving

MS Office

Education

High school diploma or equivalent

Trade certification (asset)

Tools

MS Office

Job description

Greystar Worldwide, LLC is seeking a Maintenance Supervisor to oversee and perform technical work ensuring buildings, grounds, amenities, and common areas meet high standards of cleanliness, safety, and functionality. You will manage work orders, coordinate make-ready processes, supervise a maintenance team, and enforce safety policies across a large residential community.

The role requires HVAC, plumbing, electrical, and construction knowledge, plus strong communication and leadership skills.